Ratings based on 10 Verified Reviews

3.3 out of 5
80% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Austin

Posted 8 Jul 2024
I never had this terrible customer service. The room wasnt ready. When my brother wanted to leave, they didnt allow him, keeping his luggage. they wanted him to pay the full amount .My brother was insulted on the top of that. Because he asked for hot water, they answered: we dont offer sauna.The breakfast is at 5th floor and NO ELEVATOR. I always stay at Costa Del Sol, but they were full. Costa del Sol is highly recommended. I can’t recommend to anyone Hotel Central. Worse service ever in Trujillo.
1 out of 5
by A verified traveler

Booked Hotel room and never got into it

Posted 1 Dec 2017
Cons: Staff should be more often updating their system in order to avoid that guest book rooms that are not available
I booked this Hotel through Expedia while being in Trujillo Peru, at time of my arrival to the hotel for a triple room with 2 senior citizen and myself and carrying all of our bags the staff apologized saying they dont have any rooms and they did not refresh their page before thats the reason why I still could book it, but they just realized it when I arrived. In my opinion this is a bad service because I did not take any other offers in the area around plus took a taxi to this address and ended not receiving my room at all.
3 out of 5
by A verified traveler

Posted 28 Nov 2024
El desayuno podría mejorar un poco más .
4 out of 5
by A verified traveler

Empfehlenswert

Posted 26 May 2024 on Hotels
Zentral gelegenes Hotel im historischen Zentrum, mit großen Zimmern. Wir bekamen ein Upgrade in eines der Zimmer mit Balkon.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2022 on Hotels
4 out of 5
by A verified traveler from Lima

Posted 4 Jan 2021
Limpio y conveniente. Cerca a lamplaza y habitacion comoda.
4 out of 5
by A verified traveler

Comodo y tranquilo

Posted 21 Mar 2019 on Hotels
El hospedaje esta bastante bien, cerca de la plaza de armas, personal amable, comodo. Solo un detalle, el estacionamiento no es propio y esta a la vuelta del hotel, el dueño del estacionamiento (con un pésimo carácter) cobra adicional alegando que el estacionamiento para el hotel solo es para la noche. (yo llegué a las 13:40 aprox), esto debe ser advertido al cliente.
5 out of 5
by A verified traveler

Posted 20 Dec 2018 on Hotels
Muy buen hotel muy cómodo, ubicado en un buen lugar. Lo único que me sorprendió que no tenga una lavandería para que uno pueda usar.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2018 on Hotels
4 out of 5
by A verified traveler

Excelente ubicacion y comodidad

Posted 14 Jan 2018 on Hotels
EL hotel es muy acogedor, las habitaciones impecables, todo nuevo y cuidan mucho el tema de la imagen. La atención excelente y sobretodo esta muy bien ubicado(a unas dos cuadras de la plaza de armas). El unico detalle es que al realizar la reserva en el anuncio no especificaba que el parqueo era gratis solo de 7pm a 8 am, por lo cual tuvimos un percance que se pudo solucionar sin mayores inconvenientes.
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