Ratings based on 289 Verified Reviews

4.6 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Excellent location, service and accommodations. The breakfast was nice. This was my second time staying at this property, and I enjoy their service and the continuity of staff. The hotel is an old Castle that has been modernized for the use of a hotel, and it is simply wonderful, which adds to the experience. They have onsite parking, and have an overflow lot at the top of the hill. Make sure and follow the parking directions given by the hotel, to use the right address, or be very observant and follow the signs, because blindly following GPS could have you on the very narrow streets at the top of the hill, which is not for the faint of heart. I had no complaints and highly recommend this hotel. Be well!
4 out of 5
by A verified traveler

Posted 17 Oct 2024
Property is very nice. Comfortable beds and complementary coffee and water. Parking is on site, but not so easy when you leave you have to go around the town to get back to the hotel. Staff is amazing!
4 out of 5
by A verified traveler

Posted 16 Oct 2024
Very nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2023
5 out of 5
by A verified traveler

Posted 23 Oct 2023
Extraordinario servicio al cliente y atención primordialmente Juan, calidez humana y una decoración única. Regresaremos!!!!
5 out of 5
by A verified traveler

Posted 18 Oct 2023
A beautiful hotel in a charming village full of lots of things to do and great food! the parking lot was a little tough to access.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2023
5 out of 5
by A verified traveler from miami

Posted 4 Oct 2023
Excelente opción en Trujillo. A pocos pasos de la plaza central
5 out of 5
by A verified traveler

Posted 13 May 2023
Beautiful place to stay. The surrounding area is spectacular. The room was quiet, clean, comfortable and nicely appointed. My only problem was the parking and the driving. The very narrow roads were scary in the rental SUV I was driving. Wasn't sure I could get back down the next morning. Otherwise, this was a wonderful experience.