Ratings based on 81 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
The staff was friendly and the room was ready when I arrived. I was a little early. You are near the square which is convenient.
Comment from Hotel Management
29 May 2024 by Alejandro Gordillo, Hotel Management
Dear Kurtis: Thank you very much for taking the time to write about your experience with us. We are very happy to know that you had a good experience at our hotel. At Casa Andina we are proud to have an excellent team of collaborators with a great vocation for service. We invite you to discover even more Casa Andina hotels located nationwide. It will be a pleasure to be at your service again. Best regards, Alejandro Gordillo Hotel Manager.
5 out of 5
by A verified traveler

Posted 6 Nov 2023
The staff was amazing, kind and helpful! We loved it!
Comment from Hotel Management
18 Nov 2023 by Alejandro Gordillo, Hotel Management
Hello dear MariaFe,Thank you very much for taking the time to write about your experience with us. We are very happy to know that you had an excellent experience at our hotel.At Casa Andina we are proud to have an excellent team of collaborators with a great vocation for service. We invite you to discover even more Casa Andina hotels located nationwide. It will be a pleasure to be at your service again.Kind regards,Alejandro GordilloHotel manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 May 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2023 on Travelocity
5 out of 5
by A verified traveler

Excellent hotel in the heart of Trujillo

Posted 26 Aug 2022 on Hotels
Very good hotel, 3 minutes walking to the main square. New, comfortable and clean. Staff was very polite and helpful!
Comment from Hotel Management
2 Sep 2022 by Alejandro Gordillo, Hotel Management
Hola Emil, Muchas gracias por tomarte el tiempo de escribir acerca de tu experiencia con nosotros. Nos da mucho gusto saber que tuviste una excelente experiencia en nuestro hotel. En Casa Andina nos enorgullecemos de poder contar con un excelente equipo de colaboradores con gran vocación de servicio. Te invitamos a conocer aún más hoteles Casa Andina ubicados a nivel nacional. Será un placer estar a su servicio nuevamente. Saludos cordiales, Alejandro Gordillo. Gerente de turno.
5 out of 5
by A verified traveler from Guaynabo

Posted 25 Mar 2022
Buena ubicacion,limpieza ,comodidad y excelente atención
3 out of 5
by A verified traveler

Posted 11 Mar 2022
Room does not have enough light nor drawers in the open closet. Dining is very limited and no service at 10 pm.
Comment from Hotel Management
20 Mar 2022 by Alejandro Gordillo, Hotel Management
Hola Alfredo, Gracias por tomarse el tiempo para contarnos su experiencia en nuestro hotel Casa Andina Standard Trujillo. Se revisaron habitaciones para verificar la obsevacion de la luz y se verifica que todas cuentan con alumbrado suficiente que nos requieren y los espacios para equipaje estan debidamente acondicionados bajo los estandares de la marca. Revisaremos su observación acerca del los horarios de atención ya que el restaurante atiende hasta las 10pm. Atentamente. Alejandro Gordillo. Gerente de turno
1 out of 5
by A verified traveler

Posted 1 Mar 2022
They not received they not stay in this hotel because my nephew had only his documents in his cellphone so they don’t get lost and they disnt accept them. Never back this hotel and I need to back my money
4 out of 5
by A verified traveler

Posted 28 Oct 2021 on Orbitz
Great location
Comment from Hotel Management
2 Nov 2021 by Alejandro Gordillo, Hotel Management
Hola William Gracias por tomarse el tiempo para contarnos su experiencia en nuestro hotel Casa Andina Standard Trujillo. Me alegra mucho saber que tuvieron una muy buena experiencia durante su estadía en nuestro hotel y que la ubicación de nuestro hotel haya sido la mejor para su visita en la ciudad. Esperamos que vuelva muy pronto, será un placer atenderle nuevamente.
5 out of 5
by A verified traveler

Posted 2 Oct 2021
excellent central location to many attractions in Trujillo!
Comment from Hotel Management
5 Oct 2021 by Alejandro Gordillo, Hotel Management
Hi Elmer, Thank you for taking the time to tell us about your experience at our Casa Andina Standard Trujillo hotel. I am very happy to know that our location was very good for your experience in our city. We hope you come back very soon, it will be a pleasure to serve you again. Alejandro Gordillo Manager on duty.
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