Ratings based on 200 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Was pleasantly surprised. Hotel seems to be very new. Had nice modern room that was actually a good size. Everything was very clean and like-new. Limited interaction with staff, but they were friendly and nice. Would stay here again.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler from roswell
Posted 8 Nov 2024
by A verified traveler
Posted 5 Nov 2024
We had an issue with the breakfast. Somehow the breakfast was included in my bill so when i went to get it the second day, i was stopped by a lady asking me for a ticket. This is fine but but the way it was handled was not correct. My partner and I felt like criminals. Need to be more customer service oriented.
by A verified traveler
Posted 1 Nov 2024
All good
by A verified traveler from Pontiac
Posted 31 Oct 2024
by A verified traveler from Fort Wayne
Posted 29 Oct 2024
Modern and nice
Comment from Hotel Management
29 Oct 2024 by Mark, Hotel Management
Thank you for the review.
by A verified traveler
Posted 27 Oct 2024
Property is only one year-old. Everything is brand new. Everything is bright, clean and spacious. The rooms were large. The beds were comfortable. Everything was clean. One suggestion not to have the cleaning. Staff roll their laundry carts through the dining room while there are patient people are eating breakfast
Comment from Hotel Management
27 Oct 2024 by Management, Hotel Management
Thank you for sharing your review. I am happy to hear that you enjoyed your stay with us. We will use your comments to coach our team and assure better service in the future. We hope to see you again.
by A verified traveler from Manistee
Posted 20 Oct 2024
The room was very dirty, looking like it hadnt been vacummed in weeks. It takes two seconds to run through a room, common. There were women screaming all night. Not sure if it was staff or guests. The beds were ATROTIOUS. so so so terribly uncomfortable.
Comment from Hotel Management
24 Oct 2024 by Management, Hotel Management
Thank you for sharing your review. I am sorry to hear that you did not enjoy your stay. We hope you will give us another opportunity to better service you in the future.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Management, Hotel Management
Thank you for sharing your review. We hope to see you again soon.
