Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
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Comment from Hotel Management
25 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to leave us a positive review! We’re thrilled to hear you had a great experience at Hampton Inn. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to leave us a positive review! We’re thrilled to hear you had a great experience at Hampton Inn. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 11 Sep 2024
Good
Comment from Hotel Management
18 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to leave us a positive review! We’re thrilled to hear you had a great experience at Hampton Inn. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful stay!
by A verified traveler from Midland
Posted 8 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
by A verified traveler
Posted 5 Sep 2024
Highly recommend this place , beyond amazing
Comment from Hotel Management
8 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
by A verified traveler
Posted 3 Sep 2024
The staff could not find our reservations. When we finally got our rooms situated my mothers room had 1 king size bed that should have been 2 doubles. We ended up having to give up our room to them (which had 2 beds) because they said there were no rooms available. They said they had upgraded my mothers room to a king size bed but they had 3 people in the room so that was not going to work. So we had to give up our room and 1 person had to sleep on the couch. Not as comfortable. Air conditioner was very loud. All in all still a nice place.
Comment from Hotel Management
4 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for sharing your feedback. I’m sorry to hear about the issues you encountered with your reservations and room arrangements. It’s concerning to hear about the confusion and the inconvenience you experienced with the bed configuration and the air conditioner. This is certainly not the level of service we aim to provide. I’m glad to hear you found the place nice despite these challenges. Your comments will be shared with the team to ensure we address these issues and improve our service for future guests. If there’s anything specific we can do to make it up to you, please let us know.
by A verified traveler
Posted 2 Sep 2024
N
Comment from Hotel Management
4 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
8 Sep 2024 by Matthew Candela AGM, Hotel Management
Thank you for taking the time to review your stay with us and for choosing our hotel. However, my apologies on your experience with our overall services. I am personally using your review with our staff to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.
by A verified traveler
Posted 31 Aug 2024
Overall great stay but the room smelled like armpit BO :-/
Comment from Hotel Management
31 Aug 2024 by Matthew Candela AGM, Hotel Management
Thank you so much for your feedback! I’m really glad to hear you enjoyed your stay overall. I’m sorry to hear about the issue with the room smell—our housekeeping team will definitely look into it to ensure this doesn’t happen again. We hope to have the opportunity to host you again soon, and we’ll make sure your next visit is flawless!
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Matthew Candela AGM, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay with us at Hampton Inn. It’s fantastic to know that you enjoyed our [mention any specific feature they praised, like “comfortable rooms” or “friendly staff”]. Your feedback means a lot to our team and motivates us to continue providing excellent service.We look forward to welcoming you back soon!Warm regards,
