Ratings based on 983 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Nice place for a reasonable price. Served the purpose of my stay!
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Zachary C - Assistant General Manager , Hotel Management
Thank you for staying with us. We are glad to hear you enjoyed your stay as we try to make every guests stay exceptional. We hope to see you back real soon.
5 out of 5
by A verified traveler from GONZALES

Posted 20 Oct 2024
Nice hotel in the heart of downtown Troy. Many dinning options, all walkable.
Comment from Hotel Management
28 Oct 2024 by Zachary C - Assistant General Manager , Hotel Management
Thank you for staying with us. We are glad to hear you enjoyed your stay as we try to make every guests stay exceptional. We hope to see you back real soon.
2 out of 5
by A verified traveler

Posted 20 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Zachary C - Assistant General Manager , Hotel Management
Thank you for staying with us. We are glad to hear you enjoyed your stay. If you don't mind us asking what can we improve for future guests. We hope to see you back real soon so we can turn this 2 into a 5. As we strive for a 5/5 stay for every guest.
3 out of 5
by A verified traveler from Ottawa

Posted 3 Oct 2024
Very well located. Certainly the best option for access to restaurants in the area
Comment from Hotel Management
28 Oct 2024 by Zachary C - Assistant General Manager , Hotel Management
Thank you for staying with us. We are glad to hear you enjoyed your stay. If you don't mind us asking what can we improve for future guests. We hope to see you back real soon so we can turn this 3 into a 5. As we strive for a 5/5 stay for every guest.
4 out of 5
by A verified traveler

Posted 27 Sep 2024
Comment from Hotel Management
28 Oct 2024 by Zachary C - Assistant General Manager , Hotel Management
Thank you for staying with us. We are glad to hear you enjoyed your stay. If you don't mind us asking what can we improve for future guests. We hope to see you back real soon so we can turn this 4 into a 5. As we strive for a 5/5 stay for every guest.
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Excellent
Comment from Hotel Management
28 Oct 2024 by Zachary C - Assistant General Manager , Hotel Management
Thank you for staying with us. We are glad to hear you enjoyed your stay as we try to make every guests stay exceptional. We hope to see you back real soon.
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Stayed here for my wedding. Elevator was broken but staff helped with our bags to the top floor and they were very friendly and helpful. Clean hotel room, great free breakfast with a cool pancake machine. I would stay here again. Very close to walk anywhere you would like for food drinks etc. if you’re here on a Saturday perfect spot to stay and go to the Troy’s farmers market.
Comment from Hotel Management
28 Oct 2024 by Zachary C - Assistant General Manager , Hotel Management
Thank you for taking the time to share your experience! We’re thrilled to hear our team could make your special stay a bit easier, even with the elevator challenges, and that you enjoyed the clean rooms and our breakfast offerings—including the pancake machine! It’s wonderful that you were able to explore the nearby dining spots and enjoy Troy's Farmers Market. We’d love to welcome you back anytime. Congratulations on your wedding, and thank you again for choosing to stay with us!
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Clean and comfortable
Comment from Hotel Management
28 Oct 2024 by Zachary C - Assistant General Manager , Hotel Management
Thank you for staying with us. We are glad to hear you enjoyed your stay as we try to make every guests stay exceptional. We hope to see you back real soon.
5 out of 5
by A verified traveler

Posted 20 Sep 2024
This hotel is right by a river! Great Barbecue restaurant right across the street so it smells amazing! Streets are busy and kind of confusing. I was in a handicapped room on first floor and it was very spacious!! Very clean. Dining area for breakfast was beautiful.