Ratings based on 958 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jul 2024
by A verified traveler
Posted 24 Feb 2024
Although near the beach, the hotel is not on the beach, as it appears in the photos. Rooms are renovated but very simple, smelly toilet area and shower-head that sprayed on the ceiling. Not a bad stay, but definitely not a 4-star hotel, 3-star at best. Not worth the price, unfortunately.
Comment from Hotel Management
1 Mar 2024 by La Direction, Hotel Management
Bonjour Kristy,Nous vous remercions pour votre séjour et prenons note de vos remarques.Bien CordialementLa Direction
by A verified traveler
Short break in Trouville
Posted 22 Nov 2023 on HotelsLocation of hotel is perfect, in the middle of town. Hotel has been done up, very clean. Plenty of parking out front (we had forgotten to book the hotel's covered carpark), but it was off season so might be a lot busier in the summer. Staff for check in and check out couldnt have been nicer and more helpful. Highly recommend!!
Comment from Hotel Management
11 Dec 2023 by La Direction, Hotel Management
Bonjour Emma,Grand merci pour votre séjour et commentaire. Au plaisir de vous recevoir une prochaine fois.Bien CordialementLa Direction
by A verified traveler
Posted 15 Sep 2023 on Hotels
Would defo recommend
by A verified traveler
Posted 20 Dec 2021 on Hotels
by A verified traveler
Posted 7 Sep 2020
by A verified traveler
Posted 21 Jul 2020
Great location but the rest was very ordinary. The parking garage is like a dungeon, to be avoided. Rooms very minimally furnished, towels etc poor quality.
by A verified traveler
2 STAR HOTEL RATING - NOT 4 STAR
Posted 20 Jul 2020 on HotelsI am not one to ever leave a bad review. However, this hotel should be rated a 2-star hotel not a 4 star hotel. The hotel is not very clean and the mattresses are very hard. My family and I thought we were sleeping on the box spring and checked to see but it was in fact the mattress. During a pandemic, all hotels are not allowed to have house keeping come into the room during the time of the stay. There were no “do not disturb” available to us either for this reason. When we left the rook and came back, our room was tended to. Clothing we had perfectly laid out on the bed for easy organizing for our evening was moved off the bed and put on the floor in a ball as if they were being discarded for laundry, in fact it was all items we had laid out on the bed, and the bed was remade made. This made us very uncomfortable as to who may have been in the room given the uncertainty of cleanliness because of COVID. The walls are very thin and you hear everything at all hours of the night. If you want to have a restful a d comfortable stay I would not recommend this hotel. We were all exhausted and in pain because of the lack of sleep and comfort because of the beds.
The staff however During checkin, was very nice!
by A verified traveler from New York
Posted 2 Mar 2020
This is not a 4 star hotel! The hotel is very outdated. We have booked a room with a port view but all you see from the room is a parking lot with a small canal, the rooms that had the port view were on the left side of our rooms and when we asked the receptionist she said that this was the port view. Rooms are very small and the bed was uncomfortable. Breakfast was ok, I wouldn’t pay $15 for it. The only positive thing about this hotel is the location is excellent!
by A verified traveler
Posted 7 Jan 2020
The location was great and the building beautiful
Clean and friendly staff.
