Ratings based on 58 Verified Reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Sep 2024
Will be much better when room upgrades are complete.
Comment from Hotel Management
5 Sep 2024 by Rajesh Buton, Hotel Management
Dear Kevin,Thanks for the review and for the rating.Looking forward to welcoming you again soo ,
4 out of 5
by A verified traveler

Posted 26 Aug 2024
The property is a little dated and had a few construction works going in the background whilst we were there. However staff were very friendly and would go out there way to make our stay comfortable, even the security guards in the car park were extremely helpful. Good value considering water sports and glass bottom boat is included. Would have liked more dining options or at least bar food to have a few more options as this was a little limited. However overall would recommend.
Comment from Hotel Management
5 Sep 2024 by Rajesh Buton, Hotel Management
Dear Vikash,Thank you for having taken the time to review our property.We are glad to learn that you had an overall enjoyable stay and that you would recommend our resort.Hope to see you again soon,
3 out of 5
by A verified traveler

Posted 6 Dec 2023
Pros: Location on the beach Room size and cleaniness Spa was superb 10/10 Cons: Buffet food was not impressive and very expensive. Property a bit dated
Comment from Hotel Management
7 Dec 2023 by Rajesh Buton, Hotel Management
Dear Madam,Thank you for having taken the time to review our property following your recent stay here.Whilst we are thrilled that you liked the location, the room size and cleanliness and, especially, the Spa. However, we are a bit dissapointed that the buffet food was not to your liking and that you found the property a bit dated.We look forward to welcoming you back for a more positive experience.Best RegardsRajesh Buton General Manager
5 out of 5
by A verified traveler

Posted 20 Feb 2020
Entertainment entertainment entertainment entertainment entertainment
Comment from Hotel Management
20 Feb 2020 by Rajesh Buton - General Manager, Hotel Management
Dear Sir/Madam, Thank you for this outstanding rating of our property. We are pleased to learn that you are having a most enjoyable stay and have been able to avail of our different service. Have a nice stay ahead! Best Regards Rajesh Buton General Manager
5 out of 5
by A verified traveler from Doha

Posted 14 Feb 2020
Staff, family friendly, entertainment,activities, all together excellent
2 out of 5
by A verified traveler

Posted 23 Nov 2019 on Hotels
Comment from Hotel Management
26 Nov 2019 by Rajesh Buton, Hotel Management
Dear Imtiaz, We were extremely disappointed to learn that we were unable to live up to your expectations. However, as you did not comment on your stay, we cannot deduct what went wrong during your stay. As such, we would appreciate to have further information on where we fell short or missed the mark with certain aspects of your stay. Regards Rajesh Buton General Manager Regards Rajesh Buton General Manager
5 out of 5
by A verified traveler

Posted 18 Nov 2019 on Hotels
A few meters away from one of the best beaches of the north. Welcoming staff with tropical juice. Nice swimming pool with daily activities. The restaurant is just awesome with plenty plenty of options. Make sure you're on half/full board. Downside is that drinks (even water) are not included when youre half board. Gym is OK, but closes at 7:30pm which is too early. Rooms are basic, good bed, a small TV and a fridge/freezer, a balcony. housekeeping was done everyday. The resort offers several water sports free of charge which is amazing! The tennis courts are OK, the balls they provide were a bit too old. Wifi is available in most common areas. The complaint I have is that we rented a standard room that said on hotels.com that it had free wifi, but the reception said some rooms do not have Wifi inside the room, and they proposed we pay some amount to get a modem to use in the room. We took the option, the internet was good, but we were just a bit disappointed that we had to pay for it. All in all, I can say that I definitely enjoyed my stay, and would come back again!
Comment from Hotel Management
26 Nov 2019 by Rajesh Buton, Hotel Management
Dear Mr Najib, Thank you for having taken the time to review our property. We are delighted to learn that you enjoyed your stay as a whole and could avail of our different services. As regards WiFi, this service is available in privilege and deluxe rooms and not in standard rooms. Looking foward to have the pleasure of welcoming you, once again, in a foreseeable future. Regards Rajesh Buton General Manager
3 out of 5
by A verified traveler from UK

Posted 25 Dec 2018
Nice hotel overall, within close proximity of the beach. But due to cyclone our stay was restricted within the hotel premises. We were told we were going to get some sort of compensation on the day of arrival but none of this materialised during our stay. Despite this we had a good time staying at the premises.
Comment from Hotel Management
27 Dec 2018 by Rajesh Buton - General Manager, Hotel Management
Dear Shane, Thanks for your review of our property. We are delighted to learn that you enjoyed your stay,as a whole, the only hindrance being the cyclone expected last Saturday. We were quite surprised to learn about the compensation as cyclone being a natural calamity, this is beyond our control and we do not compensate for such inconvenience. Hoping to have the pleasure of welcoming you, once again, at our property. Regards
4 out of 5
by A verified traveler

Nice stay

Posted 23 Dec 2018 on Hotels
Bad luck a cyclone was around and all beach activity was canceled but we had a great time in the area.
Comment from Hotel Management
27 Dec 2018 by Rajesh Buton - General Manager, Hotel Management
Dear James, Thank you for your review of our property. Glad to learn that you had a great time despite the fact that the cyclone was around. We look forward to have the pleasure of welcoming you, once again, at the Casuarina Resort & Spa. Regards
1 out of 5
by A verified traveler

Posted 23 Sep 2018 on Hotels
food was cold and did not include any drinks you had to pay separately management not helpful and rude. Wifi was rubbish trying to use whatsapp impossible
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