Ratings based on 989 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2024
Perfect fit for our needs
Comment from Hotel Management
8 Aug 2024 by Enter City Apartment Hotel, Hotel Management
Dear Richard, thank you so much for your positive feedback and high score. That means the world to us that you had a fantastic stay at our hotel. It was a pleasure to welcome you here. Thank you for choosing Enter Tromsø and hope to see you soon. Pozdrawiamy, Enter City Hote
by A verified traveler
Posted 21 Mar 2024 on Hotels
Comment from Hotel Management
25 Mar 2024 by Enter City Apartment Hotel, Hotel Management
Dear Birgitte, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Apartment Hotel
by A verified traveler
Posted 20 Mar 2024
Solo traveler. My stay was great. The room was small but it had everything I needed. The bed was so comfortable just perfect. The location was in the middle of everything. Ideal. I walked everywhere. So happy I chose this place for my four days in Tromso.
Comment from Hotel Management
21 Mar 2024 by Enter City Apartment Hotel, Hotel Management
Dear Claudia, thank you so much for your positive feedback and high score. That means the world to us that you had a great stay at our hotel. It was a pleasure to welcome you here. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Apartment Hotel
by A verified traveler from Stuttgart
Posted 11 Mar 2024
The apartment was as described in the property description. It had fully reported kitchen. The room and hotel both are kept clean. The location is quite central to both supermarkets and tourist meeting points. The staff at reception are welcoming and friendly.
Comment from Hotel Management
12 Mar 2024 by Enter City Apartment Hotel, Hotel Management
Dear Prajakta, thank you for your feedback and high score. We are glad to see you had a great stay at our hotel. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Apartment Hotel
by A verified traveler
Posted 10 Mar 2024
This property should be rate 2 or 3 stars.........rooms were extremely small (even though I got the room for 3 people), bathroom was the smallest I had seen...no amenities in the bathroom....no breakfast (they sent to a different hotel that is 10 minutes walk and has a below average breakfast for an expensive amount).
Location of the hotel was good.
Comment from Hotel Management
11 Mar 2024 by Enter City Apartment Hotel, Hotel Management
Dear Rahul, thank you for your feedback, that helps us to improve our services for the future. We don't have breakfast at our hotel because all our rooms have a small kitchen. There is no information that we provide breakfast. Thank you for choosing our hotel. Best regards, Enter City Apartment Hotel
by A verified traveler
Posted 5 Mar 2024 on Hotels
We had a wonderful stay. Very comfort bed and excellent location. The staff was also amazing.
Comment from Hotel Management
6 Mar 2024 by Enter City Apartment Hotel, Hotel Management
Dear Graziela, thank you for taking the time to leave us a review and we appreciate the high score. We're thrilled to hear that our hotel met your expectations and that our staff did great hosting you. It was a pleasure having you here and we hope to see you again in the future. Thank you again for choosing us. Best wishes, Enter City Apartment Hotel.
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Enter City Apartment Hotel, Hotel Management
Dear Richard, thank you for your feedback and thank you for choosing Enter Tromsø. Hope to see you in the near future. Best regards, Enter City Apartment Hotel
by A verified traveler
Posted 3 Feb 2024
The staff at Enter City, from the front desk (Nasrin and Karolina) to the cleaning team (Maria) were incredibly welcoming. and I'm a little astonished that this facility has not received the highest marks possible. I got stranded in Tromso due to the Lufthansa strike, and so had to stay at the hotel twice (once at the last minute), and the second room was even more spacious and well appointed with a terrific view of the mountains. When I come back to Tromso with my family or university students, I will look no further than Enter City. Some of the hotels can feel quite sterile, but this place makes you feel right at home. I stayed at a few places while I was in the area, and this hands down, ranks as the best. I can't say enough great things about the staff, too!
Comment from Hotel Management
19 Feb 2024 by Enter City Apartment Hotel, Hotel Management
Dear Karen, thank you for your positive feedback and high score. We are thrilled that you had a fantastic stay at our hotel and that our staff did a good job hosting you. It was a pleasure to welcome you here. Best regards, Enter City Apartment Hotel
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Enter City Apartment Hotel, Hotel Management
Dear Rupa, thank you for your feedback. We are happy to see that you enjoyed your stay at our hotel. It was a pleasure to welcome you here. Best regards, Enter City Apartment Hotel
by A verified traveler
Posted 12 Dec 2023
Great hotel with lots of space in the room and a very friendly staff. Very walkable to everything downtown. It was also nice to have a key card access to not only our floor, but the entrance to the hotel as well. Only complaint is that there's only one mirror in the bathroom, so multiple women will struggle a bit.
Comment from Hotel Management
14 Dec 2023 by Enter City Hotel, Hotel Management
Dear Lauren, thank you so much for your positive feedback and high score. That means the world to us that you had a great stay at our hotel. It was a pleasure to welcome you here. Thank you for choosing Enter Tromsø and hope to see you soon. Best regards, Enter City Hotel
