Ratings based on 135 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Excellent host
Comment from Hotel Management
13 Oct 2024 by Nenad, Hotel Management
Dear Brian,Thank you for your excellent rating! We are delighted that you enjoyed your stay with us.Your satisfaction is our top priority, and we thank you for recognizing that. We hope to see you again soon.Best regards, The Heritage Hotel Pasike Team
by A verified traveler
Posted 3 Sep 2024
The hotel is somewhat dated and could use a renovation. The location is great as it's at a strip with bars and restaurants that make the area very lively at night. Walkable distance to the main tourist attractions of Trogir. Breakfast was underwhelming with a set (a la carte) portion that left a lot to be desired (I advise not paying for it).
The main thing to highlight here is the parking situation. If you are coming with a car during the high/summer season I highly recommend booking a place that offers parking. Parking on the street (if you can find a spot) is ~€4 per hour (this is the city, not the hotel). The staff advised on a couple of free (street) parking areas, but this is no secret so you will be competing with everyone else to find a spot. Despite arriving on a Monday evening (beginning of August), I had to drive around for about 1.5 hours before finding a spot that was a 15min walk away.
Comment from Hotel Management
29 Sep 2024 by Nenad, Hotel Management
Dear Gustavo,Thank you for taking the time to share your feedback about your stay at Heritage Hotel Pašike. We understand your concerns regarding the hotel's condition, parking situation, and breakfast.We appreciate your feedback and acknowledge that our hotel could benefit from renovations to enhance your overall experience. We're committed to continuously improving our facilities and services to meet the evolving needs of our guests.Regarding the breakfast, we apologize if it did not meet your expectations. We're always looking for ways to improve our dining options and will take your feedback into consideration.We understand that parking can be a challenge in Trogir, especially during peak season. We're exploring options to provide more convenient parking solutions for our guests in the future.We appreciate your understanding and hope you'll give us another opportunity to provide you with a more satisfying stay.Sincerely,The Heritage Hotel Pašike Team
by A verified traveler from Fresno
Posted 25 Jul 2024
Convenient location in Trogir close to everything
Comment from Hotel Management
29 Sep 2024 by Nenad, Hotel Management
Dear Diana,Thank you for your wonderful review and perfect rating! We’re thrilled to hear that you enjoyed our hotel’s prime location.Your kind words mean a lot to us. We hope to welcome you back to Trogir soon for another unforgettable stay.Best regards,The Heritage Hotel Pašike Team
by A verified traveler
Posted 13 Jun 2024
Wonderful stay staff was very helpful and friendly but didn’t always know how to be helpful. Seemed like restaurant staff would help at the front desk and they were very friendly but didnt always seem to know the specifics of individual reservations. My friend was given all the info for free breakfast and I wasn’t so I did miss one morning of breakfast and we didn’t get the welcome drink but the stay was great and I’m sure if I would have inquired they would have accommodated us. Greta place highly recommend!!!
Comment from Hotel Management
29 Sep 2024 by Nenad, Hotel Management
Dear Emily,Thank you for your wonderful review and rating! We're thrilled to hear that you enjoyed your stay and found our staff to be helpful and friendly.We apologize for any confusion regarding the breakfast and welcome drink. We understand that this can be frustrating, and we appreciate your patience and understanding. We will use your feedback to improve our communication and ensure that all guests receive the same level of service.We hope to welcome you back to Trogir soon for another unforgettable stay.Best regards,The Heritage Hotel Pašike Team
by A verified traveler
Posted 31 May 2024
Great location
Comment from Hotel Management
29 Sep 2024 by Nenad, Hotel Management
Dear Michael,Thank you for your wonderful review and perfect rating! We’re thrilled to hear that you enjoyed our hotel’s prime location.Your kind words mean a lot to us. We hope to welcome you back to Trogir soon for another unforgettable stay.Best regards,The Heritage Hotel Pašike Team
by A verified traveler
Great place to stay in Trogir
Posted 1 May 2024 on HotelsThis was the 3rd time we stayed at Hotel Pasike. The staff is great . Big rooms. Clean The location is in a quieter area but easy access The breakfats are fantastic Highly recommend
Comment from Hotel Management
29 Sep 2024 by Nenad, Hotel Management
Dear Neil,Thank you for your continued loyalty and support! We're thrilled to hear that you've enjoyed staying with us three times and that you continue to appreciate our hotel's location, staff, rooms, and breakfast.Your kind words mean a lot to us. We hope to welcome you back to Trogir soon for another unforgettable stay.Best regards,The Heritage Hotel Pašike Team
by A verified traveler
Posted 14 Apr 2024 on Hotels
Comment from Hotel Management
29 Sep 2024 by Nenad, Hotel Management
Thank you, Alexandre, for your kind words and perfect rating! We're thrilled to hear that you enjoyed your stay at Heritage Hotel Pašike. Your positive feedback means a lot to us, and we hope to welcome you back to Trogir soon for another unforgettable experience.
by A verified traveler
Posted 18 Nov 2023
The hotel is in an excellent location, in the sense that you can drive right to the hotel and park on the street. They have a proper staffed reception. From the hotel you can walk all over the old town. However, the parking is not free and might be difficult to find in the high season. We were there in November. But parking was only 12€ per day, so not exorbitant. I wish Expedia's website was clearer regarding access to, and cost of parking. In this case it worked out well.
My only complaint was that there were a few pieces of broken glass near the fridge in our room, and my husband cut his foot. While the room was cleaned every day, somehow that got missed.
Comment from Hotel Management
27 Nov 2023 by Nenad, Hotel Management
Dear Allison,Thank you for sharing your experience from your recent stay. We're delighted that our convenient location and accessible parking added value to your visit, allowing you to explore the old town with ease.We regret any inconvenience caused by the parking information. We continually strive for clarity on external booking platforms regarding additional services, such as parking, to avoid any surprises. Your feedback is valuable, and we'll work on improving this aspect.Please accept our sincere apologies for the oversight with the broken glass in your room. Rest assured, we've taken immediate steps to address this to prevent such incidents from occurring again.We appreciate your understanding and hope this isolated incident won't deter you from considering us for your future visits. Should you plan another stay, please contact us directly for a seamless experience.Warm regards,Heritage Hotel Pasike Team
by A verified traveler
Posted 15 Oct 2023
The staff was very helpful with airport transfer and providing an on the go breakfast for our early morning departure
Comment from Hotel Management
17 Oct 2023 by Nenad, Hotel Management
Dear Barbara,Thank you for sharing your experience with us. We're delighted to hear that you found our staff to be very helpful. Ensuring our guests have a smooth and convenient stay is a top priority for us, and it's great to know we met your expectations.We appreciate your kind words, and we hope to have the pleasure of welcoming you back in the future. If you ever have more feedback or specific requests, please don't hesitate to reach out.Warm regards,Heritage Hotel Pasike Team
by A verified traveler
Posted 4 Oct 2023 on Hotels
The stay at Hotel Pasike was almost perfect! The staff was helpful and accommodating. The only problem occurred after midnight when a light (possible emergency light) turned on and would not shut off. It was too bright for sleeping!
Comment from Hotel Management
5 Oct 2023 by Nenad, Hotel Management
Dear Cindy,Thank you for sharing your feedback regarding your stay at Hotel Pasike. We're pleased to hear that you found your stay almost perfect, and we appreciate your kind words about our helpful and accommodating staff.Regarding the issue you experienced with the light that turned on after midnight, we would like to clarify that by law, hotels are required to have emergency or panic lights in the rooms for safety reasons. These lights are designed to provide illumination in case of an emergency, but we understand that they should not disrupt your sleep.We apologize for any inconvenience this may have caused, and we appreciate your understanding of the necessity of such lights.Your comfort is important to us, and we want to provide you with a seamless experience. Despite this issue, we hope you were able to enjoy your overall stay in Trogir and at our hotel.If you plan to visit Trogir again in the future, we'd be delighted to welcome you back. Warm regards,Restaurant Pasike Team
