Ratings based on 531 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from philadelphia
Posted 15 Dec 2024
A nice old fashion hotel just blocks from the train station and near Via Roma, a street that leads you to the heart of Trieste. Wonderful staff; from the gentlemen behind the front desk to the lovely lady who tidied our room daily.
Comment from Hotel Management
17 Dec 2024 by Hotel Roma Team, Hotel Management
Dear Joseph,Thank you for taking the time to share your kind review. We’re delighted to hear you enjoyed our hotel’s charm and convenient location near the train station and Via Roma, which leads to the heart of Trieste.Your compliments to our staff, both at the front desk and housekeeping, are greatly appreciated and will be shared with the team.We hope to welcome you back on your next visit to Trieste!Best regards
by A verified traveler
Posted 14 Nov 2024
very clean nice bed recommended
Comment from Hotel Management
15 Nov 2024 by Michele Treves - Reception, Hotel Management
Thank you very much for your kind feedback. We hope to see you again.
by A verified traveler
Posted 3 Nov 2024
Friendly staff, comfortable room, tasty and varied breakfast. The only issue we had is that it was inconvenient to have to enter WiFi login information almost every time we wanted to access the internet.
Comment from Hotel Management
11 Nov 2024 by Michele Treves - Reception, Hotel Management
Thank you very much for your kind feedback. We hope to see you again.
by A verified traveler
Posted 27 Oct 2024
Property is too old, needs renovation
Comment from Hotel Management
11 Nov 2024 by Michele Treves - Reception, Hotel Management
Thank you for your feedback. We want however to stress that we are fully renovated. We hope to see you again.
by A verified traveler
Posted 21 Oct 2024
This property is exactly as described
It is a nice walk to the old town
Comment from Hotel Management
22 Oct 2024 by GH, Hotel Management
Dear Brenda,Thank you for your positive review and for choosing our hotel. We are glad to hear that the property met your expectations and that you enjoyed the walk to the old town.We hope to welcome you back in the future for another pleasant stay.Best regards,The Hotel Team
by A verified traveler from Spokane Valley
Posted 19 Oct 2024
Front desk staff were accommodating, but not overly friendly. I think language barrier was a factor … limited English speaking. Positives of hotel was the cleanliness, great breakfast & location. Walking distance to center & only 1 block to train station!! Big negative was our “studio” was not part of hotel & it was across the street 1 block which was not mentioned on Expedia. Breakfast not included in rate. Although good security, it felt a little unsafe at night. Room was large & spacious, but no coffee maker. Needed some drywall repair.
Comment from Hotel Management
22 Oct 2024 by GH, Hotel Management
Dear Eric,Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the cleanliness and central location of our property. Our front desk staff always strives to assist guests as best as possible, and we appreciate your understanding regarding any language barriers.We are sorry to hear that you didn’t notice the detail on Expedia’s website that our studios are located in an annex building. This information is indeed mentioned on the Expedia listing, and we will work with them to ensure it is even more visible for future guests. As for the room, we will take note of your comments regarding the drywall and lack of coffee maker to improve these areas.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards,The Hotel Team
by A verified traveler
Posted 18 Oct 2024
Very rude staff. Room extremely warm. Elevators go only part way and you have to carry your luggage up a flight of stairs. Not much good to say except it was clean.
Comment from Hotel Management
18 Oct 2024 by Siputuki, Hotel Management
Very hard guest. The guest that you do not want to meet.
by A verified traveler
Posted 17 Oct 2024
Tik tok sound in wall of room throughout the night made sleep difficult
Comment from Hotel Management
22 Oct 2024 by GH, Hotel Management
Dear John,Thank you for your review and for choosing to stay with us. We are sorry to hear that the "tik tok" sound in the wall disrupted your sleep. Had we been informed of this issue during your stay, we would have addressed it immediately or offered you a room change to ensure your comfort.We hope that, despite this inconvenience, you had an otherwise pleasant stay, and we would love the opportunity to welcome you back in the future for a more restful experience.Best regards,The Hotel Team
by A verified traveler
Posted 17 Oct 2024
Nice location.
Comment from Hotel Management
22 Oct 2024 by GH, Hotel Management
Dear Jose,Thank you for your wonderful 5-star review! We are delighted to hear that you enjoyed our location.We hope to have the pleasure of welcoming you back in the future!Best regards,The Hotel Team
by A verified traveler
Posted 4 Oct 2024
Stairs for disabilities
Comment from Hotel Management
15 Oct 2024 by Hotel Roma, Trieste, Hotel Management
Dear Maureen,Thank you for your review. We noticed your comment regarding "Stairs for disabilities" and would like to clarify that we have two rooms specifically designed for guests with disabilities on the first floor. Additionally, we have a stairlift in place, which can accommodate guests in wheelchairs and ensure they can easily access the first floor.If you could provide more details about your experience, we would be happy to further address any concerns and make improvements where needed.We hope to welcome you back and provide an even better experience.
