Ratings based on 893 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Friendly staff, great location, and nice facilities.
Comment from Hotel Management
10 Nov 2024 by Jasmin , Hotel Management
Dear Charles,thank you for your great feedback!We are happy you enjoyed your stay and liked especially our central location and friendly staff so much!Hope to welcome you as our guest again soon.Kind regardsYour ibis Styles Team Trier
by A verified traveler
Posted 28 Sep 2024
Nice enough hotel. Friendly staff and a great location. Would stay again no problem.
Comment from Hotel Management
4 Oct 2024 by Jasmin , Hotel Management
Dear Rob,thank you for your feedback!We are happy you enjoyed your stay and liked especially our central location and friendly staff so much. Hope to welcome you as our guest again soon.Kind regardsYour ibis Styles Team Trier
by A verified traveler
Posted 23 Sep 2024
We very much enjoyed our stay. The front staff spoke English and were friendly, our room was bigger than expected and had a view of the plaza which was lovely. However we stayed at the end of September and our room was very hot. We were unable to open widow all the way. And the thermostat did not work to cool the room. Other than the room being hot it was a great stay.
Comment from Hotel Management
25 Sep 2024 by Jasmin , Hotel Management
Dear Kade,thank you for your feedback.We are happy you enjoyed your stay and liked especially our central location, the room and our friendly staff so much. Unfortunately, our house does not have air conditioning, but a ceiling cooling system. This cools the room to just under six degrees colder than the outside temperature. We will be happy to bring a fan to your room on request or open the window completely for a signature. Hope to welcome you as our guest again soon. Kind regards Your ibis Styles Team Trier
by A verified traveler
Posted 26 Jul 2024
Property was close to centrum, however our room was located at the back of the building - where the kitchen staff from multiple restaurants were cleaning up late at night. Very loud and we were unable to open the windows to cool the room down. Back rooms are not a good idea.
Comment from Hotel Management
28 Jul 2024 by Jasmin , Hotel Management
Dear Karen,thank you for your feedback.We apologize for the inconvenience and will contact the persons concerned! Hope to welcome you again to do things better! Kind regardsYour ibis Styles Team Trier
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Jasmin , Hotel Management
Liebe Leslie,vielen Dank für Ihre Bewertung.Schade, dass es nur 3 von möglichen 5 Punkten geworden sind. Gerne würden wir wissen, was wir verbessern können, um Ihnen den bestmöglichen Aufenthalt zu bieten. Bis bald im schönen Trier Ihr ibis Styles Team Trier
by A verified traveler
Posted 24 Jul 2024
This hotel is conveniently situated in the middle of old Trier the staff weee friendly and helpful but how people rate is as ‘wonderful’ I don’t know. Room are modern style and clean but still very basic. There no real facilities in the rooms , no coffee or tea or cups or glasses etc. My room appeared to have some form of air conditioning m/ventilation but it didn’t work so the room was very hot. My room was near the Galeria and at night there was quite a bit of noise with people shouting and workers pushing around large bins.
The front courtyard area is nice and it’s in a very convenient location.
Comment from Hotel Management
28 Jul 2024 by Jasmin , Hotel Management
Dear Mark,thank you for your feedback!We are happy you enjoyed our central location, friendly staff and cleanliness so much! You can request glasses or toothbrushcups at the reception if needed. Unfortunately, our house does not have air conditioning, but a ceiling cooling system. This cools the room to just under six degrees colder than the outside temperature. We will be happy to bring a fan to your room or open the window completely for a signature. We apologize for the inconvenience.We will consult with the persons concerned! Hope to welcome you as our guest again soon. Kind regardsYour ibis Styles Team Trier
by A verified traveler
Posted 30 Jun 2024 on Hotels
Hotel is highly recommended. It is located in the center of the city and close to all major sightseeing attractions. Hotel staff is great, the room was huge. I liked the separation of shower and the rest of the bathroom. Breakfast is great to get a good start into the day.
Comment from Hotel Management
4 Jul 2024 by Jasmin , Hotel Management
Dear Sven,thank you for your great feedback!We are happy you enjoyed your stay and liked the room, our central location and breakfast so much! Hope to welcome you as our guest again soon! Kind regardsYour ibis Styles Team Trier
by A verified traveler
Posted 29 Jun 2024
Very helpful staff. Very clean. Convenient
Comment from Hotel Management
4 Jul 2024 by Jasmin , Hotel Management
Dear John,thank you for your feedback! We are happy you enjoyed your stay and liked especially our cleanliness and staff so much! Hope to welcome you as our guest again soon. Kind regardsYour ibis Styles Team Trier
by A verified traveler
Posted 19 Jun 2024
Wonderful experience!
Comment from Hotel Management
20 Jun 2024 by Jasmin , Hotel Management
Dear Gaina,thank you for your nice feedback! We are happy you enjoyed your stay and liked it so much! Hope to welcome you as our guest again soon. Kind regardsYour ibis Styles Team Trier
by A verified traveler
Posted 31 May 2024
This hotel was an amazing find in the middle of Trier. Easy to get to, rooms were great and the breakfast was amazing. Staff were very friendly and helpful. Would definitely recommend for a 3 to 4 day stay😁
Comment from Hotel Management
1 Jun 2024 by Jasmin , Hotel Management
Dear Tamala,thank you for your nice feedback!We are happy you enjoyed your stay and liked especially our central location, the breakfast and our friendly staff so much! Hope to welcome you as our guest again soon,Kind regardsYour ibis Styles Team Trier
