Ratings based on 72 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Amazing hotel - food and drinks were overpriced
Comment from Hotel Management
5 Nov 2024 by Valentina De Santis, CEO, Grand Hotel Tremezzo, Hotel Management
Dear Jeremy,Thank you very much for your valuable feedback, as we really appreciate you took some time to share your opinion. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon.Kind regards,Valentina De SantisCEOGrand Hotel Tremezzo, Lake Como
by A verified traveler
GHT you are breathtaking!
Posted 6 May 2024 on HotelsWonderful experience from start to finish. The service, the food, the staff, and the hotel itself...no words can describe just how amazing my stay was. I cannot wait to go back!
by A verified traveler
Posted 14 Apr 2024 on Hotels
Comment from Hotel Management
15 Apr 2024 by Valentina De Santis, Hotel Management
Dear Mariane,thank you so much for choosing our hotel and for the time you dedicated to post your feedback.Your review is a great reward for our daily commitment in delivering experiences.I truly hope to welcome you back to the Grand Hotel Tremezzo. With best regards,Valentina De SantisCEOGrand Hotel Tremezzo, Lake Como
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 27 Mar 2024
Love the hotel and attention. Micaela from marketing and guest experience team great
Comment from Hotel Management
27 Mar 2024 by Valentina De Santis, Hotel Management
Dear Marcela,Thank you for your kind review on your stay with us! We have shared your very kind words with our colleagues, who were very touched and most appreciative.We are honored that you had a most memorable stay with us.We hope to have the pleasure of welcoming you back to our little corner of paradise.With our sincere appreciation,Valentina De SantisCEOGrand Hotel Tremezzo, Lake Como
by A verified traveler
Every bit as magical as you would expect
Posted 25 Mar 2024 on HotelsWe were lucky enough to stay at the Grand Hotel Tremezzo for a night following a 2 week trip driving around Italy with our family, which included a 4-year-old. They happened to open early for the season this year and we completely fell in love with the place. While the setting is legendary and beautiful, it's the staff that makes it a 5-star experience. They're wonderful and kind and patient and incredibly good humored. And while I don't consider all 5-star hotels to be family friendly, this one absolutely was. Between constant presents and treats and a candy bar and an indoor pool for the chillier weather, my daughter loved it. We only had a chance to eat at a couple of the restaurants (lunch by the water and dinner at the more casual location), but honestly the most magical experience was breakfast. I think we all audibly gasped when we walked into the gorgeous room that really took the buffet experience to another level. I assure you we'll be back, but next time for at least a week!
Comment from Hotel Management
27 Mar 2024 by Valentina De Santis, Hotel Management
Dear Fritzie,thank you so much for choosing our hotel and for the time you dedicated to post your feedback.We are pleased that you have pointed out, among other positive comments, that we made your stay memorable. I will share your thoughts with all the Team. Your review is a great reward for our daily commitment in delivering experiences.I truly hope to welcome you back to the Grand Hotel Tremezzo!With best regards,Valentina De SantisCEOGrand Hotel Tremezzo, Lake Como
by A verified traveler
Posted 5 Nov 2023 on Hotels
It is so extremely classy and everything is so fantastic!
Comment from Hotel Management
6 Nov 2023 by Valentina De Santis, Hotel Management
Dear Robyn,Thank you so much for staying with us and for your amazing review! We are happy to hear that you enjoyed your time at The Grand. We hope to have the pleasure to welcoming you back soon!Best regards,Valentina De SantisCEOGrand Hotel Tremezzo, Lake Como
by A verified traveler
Posted 20 Oct 2023
Comment from Hotel Management
24 Oct 2023 by Valentina De Santis, Hotel Management
Dear Andrew,Thank you for taking some time to share your review. We would like to know more about your stay and the reasons behind your review, so that we can improve our service day by day. Please consider my self at complete disposal,Best regards,Valentina De SantisCEOGrand Hotel Tremezzo, Lake Como
by A verified traveler
Posted 16 Oct 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by Valentina De Santis, Hotel Management
Thank you so much, Mr. Marcos!
by A verified traveler
Posted 20 Apr 2023
One of the most luxurious properties I have ever stayed
Comment from Hotel Management
21 Apr 2023 by Valentina De Santis CEO Grand Hotel Tremezzo, Hotel Management
Dear David,Thank you very much for your kind review on your stay with us! We are delighted to know that you enjoyd your time at The Grand! We hope to have the pleasure to welcoming you back soon. Sincerly, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
