Ratings based on 178 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Very nice will stay again Tru hotel was great
by A verified traveler
Posted 23 Dec 2024
I wish the floors in the room had some carpet especially for in the wonter months. Felt like stuff was on my feet all the time walking around the room.
Wish the trash cans didnt have dividers so they acrually fit trash inside of them.
Wish the blinds had different colored chains to help differentiate which cord goes to which being so close by.
Comment from Hotel Management
24 Dec 2024 by JJ Warren, General Manager, Hotel Management
Thank you for your recent stay at Tru by Hilton Traverse City and for providing your honest feedback. We’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. We’re sorry to hear you were not a fan of our room amenities and furnishings. Please know that your feedback is important to us and we will use it for future renovation considerations.Again, thank you for taking the time to help us make Tru by Hilton “Uniquely Tru.”
by A verified traveler
Posted 17 Dec 2024
Modern, clean simple design, there was a snow event so first floor entry and elevators were not easy to keep clean
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 12 Nov 2024
It was clean, nice and quiet.
by A verified traveler
Posted 27 Oct 2024
Close to areas of importance
by A verified traveler
Posted 16 Oct 2024
Perfect location if you don’t want to stay downtown but want to be close. Easy in/out. Lots of dining close by.
