Ratings based on 1,844 Verified Reviews

4.6 out of 5
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Dec 2024
Clean, updated facility. Convenient location. Front desk person could have been more professional.
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Good people
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2024
5 out of 5
by A verified traveler

Posted 14 Dec 2024
All good
4 out of 5
by A verified traveler

Posted 13 Dec 2024
Cozy
4 out of 5
by A verified traveler

Posted 13 Dec 2024
Good deal except the breakfast
4 out of 5
by A verified traveler from Appleton

Posted 13 Dec 2024
Clean Rooms and good customer service
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2024
5 out of 5
by A verified traveler

Posted 12 Dec 2024
I liked everything. The beds were clean and comfortable. The palace is very clean. The towels are clean. The pool is very clean and warm. Towels for the pool or exercise equipment are always clean and fresh, there was never a musty smell. Breakfast is quite good. It’s quiet, the elevators work great, it’s safe and the carpets are washed in the corridors. During the cold season the rooms are very warm. The Jacuzzi is warm and very good. We liked everything and would be happy to come again.
Comment from Hotel Management
12 Dec 2024 by Front Desk, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay. It's great to know that you enjoyed the cleanliness, comfort, and warmth of our facilities, as well as the pool, Jacuzzi, and breakfast. We strive to provide a safe, quiet, and welcoming environment for our guests, and it's rewarding to hear that we succeeded in making your visit memorable. We would be delighted to welcome you back again in the future and look forward to your next stay!
5 out of 5
by A verified traveler

Posted 11 Dec 2024
The room was very nice and comfortable and the staff was very pleasant
Comment from Hotel Management
11 Dec 2024 by Front Desk, Hotel Management
Thank you for your kind review! We're thrilled to hear that you found your room comfortable and that our staff made a positive impression. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay soon!