Ratings based on 27 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2024 on Hotels
by A verified traveler
Posted 31 May 2024
Not much negativity to mention. Anything wrong with any facilities you just notice the front desk, they sent someone to have that fixed right away, and the service of every staff is excellent. I stayed here for 18 days.
by A verified traveler
Posted 31 Mar 2024 on Hotels
The bathroom shower was dated with an older style with water pressure low and not hot, right away. The air con didn’t work in the first room so they had to move me to a lower floor. It wasn’t any better. Overall, the place could use some renovating.
Comment from Hotel Management
1 Apr 2024 by Imperial Nha Trang Hotel Team, Hotel Management
Dear Mr David:Thank you for sharing your feedback regarding your stay! We apologize that you felt uncomfortable about your vacation. Thank you again for your kind feedback and useful information! We look forward to seeing you again in the near future. Warmest Regards,Imperial NhaTrang Hotel Team.
by A verified traveler
Posted 1 Feb 2024 on Hotels
by A verified traveler
Posted 26 Jan 2024
Value, amazing service, nice room with beautiful ocean view, excellent breakfast buffet. We will stay here again 😀
Comment from Hotel Management
3 Feb 2024 by Imperial Nha Trang Hotel Team, Hotel Management
Dear Mr Rex :Thank you for sharing your feedback regarding your stay! We are glad to know that you were satisfied with our hotel. We look forward to seeing you again in the near future. Warmest Regards,Imperial NhaTrang Hotel Team
by A verified traveler
Posted 2 May 2022
I liked the view of the ocean in our room.
by A verified traveler
Amazing ocean view and services
Posted 27 Feb 2022 on HotelsThe hotel is very new and the front rooms have amazing ocean view. But the staffs are the best. The reception managers, Ms. Thanh-Tu and Mr. Duy took the extra miles to ensure our stay are pleasant and comfortable. They arranged a rental bike, provided sightseeing information, and bought tickets for us to travel to our next destination. We had a really nice time at the hotel.
Comment from Hotel Management
2 Mar 2022 by Warmest Regards, Imperial NhaTrang Hotel Team., Hotel Management
Dear Mr. Philip, Thank you for sharing your feedback regarding your stay! We are glad to know that you were satisfied with our hotel. Thank you again for your kind feedback and useful information! We look forward to seeing you again in the near future.
by A verified traveler from Santa Ana
Posted 17 Feb 2022
Good
by A verified traveler
Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
16 Feb 2020 by Lily Le, Hotel Management
Dear Valued Guest , We love to hear such terrific guest feedbackand we're so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards,
by A verified traveler
Posted 21 Sep 2019
Large room with balcony seaview. The staff very helpful and friendly. Good location, pool bar nice.
Comment from Hotel Management
21 Sep 2019 by Imperial Nha trang Team, Hotel Management
Dear Valued Guest,
Warmest Greetings from Imperial Nha Trang Hotel!
Thank you so much for taking the time to share your nice experiences.
We are delighted to hear that you enjoyed your stay at Imperial Nha Trang Hotel. We do hope that we will have the pleasure to welcome you back for another trip.
-----------------------
Best Regards,
