Ratings based on 453 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 24 Dec 2024
Nice comfortable room
Drive way bit dangerous too many exit
From west clare .
by A verified traveler
Posted 20 Dec 2024
Comfortable room. Delicious cooked-to-order breakfast. Beautiful view.
by A verified traveler
Posted 13 Dec 2024
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 22 Nov 2024
Nice staff , family room ok, bar food was good, breakfast was excellent . Refurbishment works ongoing , no issue as such with that but this should have been made clear prior to booking, no pool. Last breakfast sitting 10.30am and the expect check out at 11am ???
by A verified traveler
Posted 31 Oct 2024
It's located at Ballyroe height, it has a brilliant view and wonderful breakfast.
by A verified traveler
Posted 20 Oct 2024
A hotel that is in serious need of repair and maintenance, or realistically a total renovation. The wear and tear is apparent almost everywhere. I rarely post a negative review and I felt bad for the staff, who were all wonderful! The staff is five-star, and the hotel is 2 stars at the very most. There was construction happening in the main lobby but the updating needed throughout is overwhelming.
Comment from Hotel Management
21 Oct 2024 by Jennifer Brosnan, Hotel Management
Good afternoon, Many thanks for your review. We are in the middle of a full renovation at the moment. All public area's & bedrooms are having a full makeover. I will pass on your lovely comments to the staff.Kind regards, Jennifer BrosnanFront Office Manager
by A verified traveler
Posted 4 Oct 2024 on Hotels
Nice breakfast and staff
Comment from Hotel Management
21 Oct 2024 by Jennifer Brosnan, Hotel Management
Good afternoon, Many thanks for your kind review. We are delighted to hear of your enjoyable stay with us.Kind regards, Jennifer Brosnan
by A verified traveler
Gem in Tralee
Posted 4 Oct 2024 on HotelsWhat a surprise. Whilst a little dated, the property is ideally located with magical views and the service and food quality is first class. Free self parking and an easy drive to Tralee Golf course or the city centre. Ideal for the road tripping couple.
Comment from Hotel Management
21 Oct 2024 by Jennifer Brosnan, Hotel Management
Good afernoon, Many thanks for your review. We are currently renovating all area's in the hotel so hopefully we will welcome you again to see the wonderful transformation.Kind regards, Jennifer BrosnanFront Office Manager
