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Onishiya Suishoen

3.0 star property
Find serenity at this peaceful ryokan where you can soak up tranquility. Indulge your senses with rejuvenating spa treatments.

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Front of property - evening/night
Interior
Spa
Exterior
Spa
Immerse in the tranquil surroundings of Onishiya Suishoen, a serene Ryokan located in Kinosaki Onsen. Unwind with an indoor mineral hot spring or rejuvenate with a massage and other spa services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Traditional Room

In-room dining

Traditional Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Exterior

Kinosaki Onsen Ichidaya

  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 10 reviews
The price is P18,761
P20,637 total
includes taxes & fees
Mar 3 - Mar 4
Kinosaki Onsen Ichidaya
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About the neighborhood

Map
Kinosaki-cho Momoshima 1256, Toyooka, Hyogo, 669-6102

What's nearby

  • Kinosaki Mugiwarazaikudenshokan - 14 min walk
  • Hachigoro's Tojima Wetland - 2 min drive
  • Kinosaki Onsen Ropeway - 2 min drive
  • Kinosaki Marine World - 6 min drive
  • Takeno Beach - 18 min drive

Getting around

  • Kinosakionsen Station - 11 min walk

Restaurants

  • ‪おけしょう鮮魚の海中苑 - ‬10 min walk
  • ‪おけしょう鮮魚の海中宛駅前店 - ‬11 min walk
  • ‪チャイナ - ‬9 min walk
  • ‪茶屋DELICA - ‬9 min walk
  • ‪すけ六 - ‬10 min walk

About this property

Onishiya Suishoen

Ryokan located in Kinosaki Onsen
Onishiya Suishoen provides amenities like an indoor mineral hot spring (onsen) and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Free train station pick-up, bike rentals, and hot springs on site
  • Free newspapers, a water dispenser, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Onishiya Suishoen boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public bath open from 5:30 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Dinners are available by reservation only and cannot be requested for same-day service.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property serves meals in the dining room. In-room dining is not available.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Onishiya Suishoen Inn Toyooka
Onishiya Suishoen Inn
Onishiya Suishoen Toyooka
Onishiya Suishoen
Onishiya Suishoen Japan/Toyooka, Hyogo
Onishiya Suishoen Ryokan
Onishiya Suishoen Toyooka
Onishiya Suishoen Ryokan Toyooka

Frequently asked questions

Is Onishiya Suishoen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Onishiya Suishoen?

Self parking is free at this property.

What time is check-in at Onishiya Suishoen?

Check-in start time: 2:00 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Onishiya Suishoen?

Check-out is at 10:00 AM.

Where is Onishiya Suishoen located?

Located in Kinosaki Onsen, this ryokan is within a 15-minute walk of Jizo-yu Onsen and Kinosaki Mugiwarazaikudenshokan. Kinosaki Onsen Ropeway and Onsenji Temple are also within 1 mi (2 km). Kinosakionsen Station is 11 minutes by foot.

Onishiya Suishoen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 152 reviews
Rating 8 - Good. 24 out of 152 reviews
Rating 6 - Okay. 5 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 0 out of 152 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Houston, Langley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. So friendly and helpful. The onsen at the hotel was possibly the best of the big onsens in Kinosaki. They provided great amenities and the outdoor space was beautiful with a terrific cold plunge. The room was beautiful and clean.
Stayed 1 night in Dec 2024

4/10 Poor

Saul

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Lacked the personal touch we are used to from Ryokans. Reception staff who showed us the facilities barked orders at us. The futon bed was very uncomfortable and the bathroom needed updating. They only provided one old small towel each to use both in room and take around the onsens. The evening meal and breakfast was to a good standard but again missed the personal touches.
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit far from the onsen center, about 10-15 walk from the Kinosaki train station. However, the staff are very courteous and service is excellent. The hotel is nice,clean and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

The service and especially the food was of the highest class. The ryokan’s public pools are small but you are given a pass which gives you free access to public bathhouses in the town. The location is a bit away from the town centre but a free shuttle bus is provided.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked to experience a traditonal room that had a kotastu and tatami mats with half board kaiseki dinner and traditional breakfast. The ryokan shows its age but is also part of the charm. The outdoor onsen perfect to soak away the busy-ness of the city as a one night getaway as part of a trip. With a smaller quiet resort and private room dinning you feel spoiled. The staff friendly and accomodating. There was free beer and water in the room fridge, free coffee in the lobby and free treats and ice pops in the lounge. The dinner was wonderful adjusted locally for the season. We were sad that we had missed the crab season being early by a week. Recommend using luggage services to send ahead to the next hotel before going or leave luggage at Kyoto station to travel light. You can wear Yukatas throughout the onsen town as you explore.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing Ryokan
This is a a very beautiful ryokan. It is located about 10 minutes walk to downtown Kinnosaki. The meals were amazing and the whole property is so beautiful and calming. You can get unlimited drink's and snacks. They provide excellent service. On the last day, they helped us transfer our luggage to the Tourist Information place so we can still wander around the town before we catch our train.
Stayed 2 nights in Oct 2024

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ryokan experience
It was our first experience staying in a ryokan and it was amazing. It’s worth every cent you pay.
Stayed 1 night in Oct 2024

10/10 Excellent

Shin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ryokan was beautiful. From the zen garden to the outdoor bath. I think the bath on the property was even better than some of the public baths around. Food was delicious for dinner and breakfast. The location was a bit farther from the main street but the hotel staff drove us to any of the onsens and picked uss up. Overall the staff was amazing and friendly. Definitely would stay here again on our next visit!

8/10 Good

brice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit out of way. Staff kind and helpful. Currently area outside had construction making navigation harder. Amenities were great.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
What an amazing place. The staff, the service, the onsen all made for magical experience. The kaiseki dinner is an experience not to be missed. Highly recommend. They are slightly outside town but the walk is nice, and shuttle service was running most of the time.
Stayed 1 night in Oct 2024

10/10 Excellent

Chi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night with a 4 year old. The reception staff was very attentive when we arrived earlier to check in our luggage first. They carried our luggage to our room when it was ready. We had the beautiful and delicious Kaiseki dinner and breakfast as a celebration for our wedding anniversary. We really appreciated the dining staff lady helping us with the crab meat. We also tried their onsite onsen which was very convenient before we checked out (sauna open in evening). The massage chairs and free ice cream in the lounge area were greatly appreciated, too. Free beer and water in our fridge was a bonus. We received our yukatas and onsen pass and were able to try 2 onsens in Kinosaki town. They had free shuttle car service between 4-10pm for easy pick-up and drop-off. We loved the centre garden with the koi and noh theatre stage. We felt well taken care off and would stay at this ryokan again!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
We liked staying in a traditional ryokan, however, sleeping on the mats on the floor can be a little uncomfortable, even though we wanted the experience. The staff was amazing. The baths were very nice and even had a cold plunge. The location was about a 10 min walk from the main town area, but if you are not up for walking, they offer a shuttle and free bike rental. Wonderful spot. Would definitely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hanna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay! We stayed only one night at this Onsen but it was a great experience. We had a shuttle pick us up and drop us off at the train station, or bring us into town. The staff was super friendly and accommodating. There was one staff member who spoke English which made it helpful to get direction on how to stay at a traditional Onsen (it was our first time). The spa on the property was also very nice. Breakfast was great and served in private stalls in the morning.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the highest quality service I have ever experienced! The entire team here was so warm and helpful. They thought of everything and was always several steps ahead. From food to transportation, I didn't have to worry about a thing, and it only made my experience in this onsen town all the more relaxing and unforgettable! Also, the chefs are amazing. The food was delicious, and the portions were fantastically generous. Come check this place out!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Received an excellent service from Morimoto San. Thanks
Stayed 2 nights in Sep 2024

8/10 Good

Vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay should be 5 stars if it was not because of the staff at the dining room there. She was always in a rush for no reason, did not show any interests in explaining the food for you and the worse part was when you asked her questions, she would turn her back and walked away from you while answering your questions— no interest in any interaction or conversation with the customers at all. The other staff, on the other hand, were really nice and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kar Bo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. The room was massive and was a good size for a family of 4. Although the hotel itself is more out of the way compared to a few others that are right near the other 7 onsens it makes up for it with the great service, free shuttle and their own lovely onsen. Although we got there earlier than our check in time and before they provided the shuttle into the main part they still offered us a lift to the ropeway which was helpful on a hot day. Their own onsen also had an outdoor bath and a cold one as well which was great. They had people that could speak mandarin and Cantonese which was useful for my parents. Everyone always had a smile on their face. I would definitely recommend this hotel and would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Atsushi, Woodbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what we expected for the onsen report hotel. Clean and nice, Great service, Shuttle bus to get to the Kinosaki onsen street. I can say it’s perfect to enjoy the traditional onsen place.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! The town was very cute and clean. All staff and people in the town were very welcoming and friendly. The womens bath wasn’t busy and we had it to ourselves! Meals were excellent, we were all very full afterwards. PS, sorry for underwear man!
Stayed 1 night in Jul 2024

10/10 Excellent

Hania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and the staff is amazing. So helpful, clean, accommodating, and polite. I can definitely see why it was sold out for most nights. Rooms are very clean w/ private full bath. The location is very convenient. When looking at the map it may seem like it’s off to the side, but literally everything is within a 10 minute walk even the beach is close. It’s safe and family oriented. The hotel is nicely updated including a nice large Koi pond in the center and the public baths are nice. Lastly, reserve the breakfast it’s an experience and you actually feel full after eating.. I extended from one night to two.. Definitely recommend. Enjoy
Stayed 1 night in Jul 2024

4/10 Poor

Wai Chin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended as not worth the price and racism
Pickup service at train station. Early check in and service is excellent. However the breakfast set is mostly pickled vegetables which is not worth the price. When I asked for coffee while in the dining room, I was asked to go to the coffee machine. After breakfast, I went to pick up a coffee at lobby. However I saw the same service staff was at the coffee machine to take coffee. Is this because I can drink tea, I have to go to take coffee myself and coffee is only served to westerners by service staff ???
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and caring. They were quick to help us when issues arise.
Stayed 1 night in Jul 2024

10/10 Excellent

Vijit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and services. Shuttle to downtown is available on call.
Stayed 1 night in Jun 2024