Ratings based on 89 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
The property itself is spacious and the room I booked was well appointed; it is close to all the baths and an easy walk from the train station. The staff are extremely friendly and courteous- embodying true Japanese approach interactions.They gave tips for eating out and experiencing Onsen culture.
I highly recommend staying here. I would stay here again on another visit to lovely Kinosaki Onsen.
A special thank you to Kaki-san, Hara-san and Satoh-san. I appreciated your warmth and genuine welcome!
by A verified traveler
Posted 27 Oct 2024
Great stay - staff very helpful
by A verified traveler
Posted 5 Aug 2024
by A verified traveler
Posted 1 Jun 2024 on Hotels
by A verified traveler
Posted 29 May 2024
We loved our stay! Beautiful property in a very convenient location, but above all, the staff was absolutely wonderful. They went above and beyond to make sure we had a wonderful time. I had a careless oversight and left our train tickets in the room and a staff from the hotel ran all the way to the station to hand us our ticket just in time. Incredible! Thank you so much! We will always stay here when we visit Kinosaki!
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 24 May 2024 on Hotels
by A verified traveler from London
Posted 28 Apr 2024
Fabulous in every respect. Loved this town and the facility. one of the highlights of our trip.
by A verified traveler
Posted 13 May 2023
staff try their best to speak english to foreigners with fully service-mind. Suggest to visit for 2nights if you are onsen lover
by A verified traveler
Posted 1 May 2023 on Hotels
Perfect stay in kinosaki onsen. Free pass to all 7 public baths. Super traditional and quite a blast from the past. Everything is very old school and charming, with the exception of the toilet (brand new as Japan does).
