Ratings based on 227 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Good
by A verified traveler
Posted 6 Nov 2024
by A verified traveler from Singapore
Posted 6 Nov 2024
The hotel is conveniently located opposite a mall and a short walk from Toyama station where the trams and trains leave from! There’s lots of food options in the area and generally, most places are walkable or a few tram stops away. The staff were also all very helpful and friendly when assisting us with our questions about sending our luggages to the next location.
Comment from Hotel Management
11 Nov 2024 by Manager, Hotel Management
Thank you very much for staying at Hotel JAL City Toyama. We are very pleased to hear that you were satisfied with the location and the staff during your stay.We will continue to strive to offer a comfortable stay for all our guests. We look forward to welcoming you again in the future.Best regards,Hotel JAL City Toyama
by A verified traveler
Posted 5 Nov 2024
One of the best hotel stayed
Comment from Hotel Management
11 Nov 2024 by Manager, Hotel Management
Thank you very much for choosing to stay at Hotel JAL City Toyama.We are pleased to read that you enjoyed your stay here.We look forward to welcoming you back, and all of our staff are eager to serve you again.Best regards,Hotel JAL City Toyama
by A verified traveler from Encino
Posted 28 Oct 2024
Nice hotel right next to the station. Nice amenities - espresso machine in the room, comfy pajamas and my room was very quiet.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Thank you very much for choosing Hotel JAL City Toyama and and for taking your valuable time to write the review.It is our great pleasure to read that you enjoyed your stay at our hotel.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel JAL City Toyama
by A verified traveler
Posted 19 Oct 2024
The hotel is clean, near, and convenient. The laundry machine is so handy
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Thank you for your recent stay with us at Hotel JAL City Toyama.We are honored to hear that you were satisfied with the cleanliness of our hotel, the convenience of our location, and the use of our laundry facilities.We will continue to make every effort to ensure that your stay is even more comfortable in the future, and we look forward to welcoming you back again.Best regards,Hotel JAL City Toyama
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 1 Oct 2024
Very nice hotel, we had connecting rooms for our family of 4, which was very luxurious and spacious compared to our previous stay on Kyoto.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Thank you for your recent stay with us at Hotel JAL City Toyama.We are very happy to hear that you and your family had a pleasant stay with us.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel JAL City Toyama
by A verified traveler from Sechelt
Posted 23 Sep 2024
Jal City easy stroll from trains(local and Shinkansen). Close to MAROOT for shopping and casual dining. 20 minute walk to Toyama Castle/Museum. Staff are friendly, helpful, and extremely professional!
Comment from Hotel Management
1 Oct 2024 by Manager, Hotel Management
Thank you very much for staying at Hotel JAL City Toyama. We are delighted to hear that you were satisfied with our convenient location and the professional service provided by our staff. We will continue to strive to offer a comfortable stay for all our guests. We look forward to welcoming you again in the future.Best regards,Hotel JAL City Toyama
by A verified traveler
Posted 9 Sep 2024 on Hotels
