8/10 Good
Christopher
Sep 25, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiking accomodation
Summary
We'd recommend the Bamboo house for one night specifically to the do the hike only. Go for the cheapest room.
We booked two nights at the bamboo house, via Hotels.com, with the idea of hiking Mount Batur. Presumably like many other people visiting the area.
We booked the king size deluxe room, the one with the triangular bamboo ceiling/roof, which was twice the price of a standard room. When we arrived we were shown to a standard room. After realising we hadn't been provided the room we paid for I enquired with the manager. After I released that both deluxe rooms were taken already, I suggested to him that we just stay in the provided room for the first night and in exchange we could be provided with some free drinks and food. This was well accepted.
The reception staff (who are also the chef's and I think the cleaners!) are very kind and welcoming. The manager is also a very nice guy.
The rooms are not materially different in our opinion between standard and deluxe. We would recommend you book the cheaper options.
Water was clean, and hot. Linen clean. Mattress and pillows okay, but well used. Deluxe room had a very hard mattress. Standard room had a super soft mattress. The rooms were clean, considering they are made of bamboo.
Considering the star rating and the area of the hotel it's just exactly as per expectations. I think they might need a better sign posting for the road/entrance which is off-road
Christopher
Stayed 2 nights in Sep 2024