Ratings based on 835 Verified Reviews

4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2024
1 out of 5
by A verified traveler

Posted 28 Oct 2024
Very confusing checkin procedure. Staff was rude
Comment from Hotel Management
1 Nov 2024 by reservations, Hotel Management
Oh no - we do appreciate your resonse Emily. We do remember assisting with your needs including an unpaid check out. We are sorry you you didnt get the experience you wanted.
5 out of 5
by A verified traveler

Posted 7 Oct 2024
Comment from Hotel Management
14 Oct 2024 by reservations, Hotel Management
Thankyou :)
4 out of 5
by A verified traveler from Miami Beach

Posted 18 Sep 2024
As long as you don’t overpay, this place ticks all the boxes
Comment from Hotel Management
22 Sep 2024 by reservations, Hotel Management
Thankyou Charles. Yes a great idea to check avaialbility and get great pricing early:) Glad your stay was a great one. :)
5 out of 5
by A verified traveler from Finch Hatton

Posted 16 Sep 2024
Great shower very comfortable room and a good size. Staff friendly and helpful
Comment from Hotel Management
17 Sep 2024 by reservations, Hotel Management
Thankyou so much and so glad you had a great stay :)
5 out of 5
by A verified traveler

Posted 5 Sep 2024
Location to everything.
Comment from Hotel Management
5 Sep 2024 by Reservations, Hotel Management
Thankyou so much - we love our location too :)
4 out of 5
by A verified traveler

Posted 3 Sep 2024
Lovely room and surroundings. Neighbour smoking did blow in which was gross.
Comment from Hotel Management
5 Sep 2024 by reservations, Hotel Management
Hi Emma, Please alert us anytime for any issues like smoking as it is definately not allowed to be in the building. We can address this 24/7 had we known.
4 out of 5
by A verified traveler

Posted 1 Sep 2024
Nice place.
Comment from Hotel Management
1 Sep 2024 by Reservations, Hotel Management
Thankyou Mark. We think our location and views are incredible. We love it too :)
2 out of 5
by A verified traveler

Posted 1 Sep 2024
Terrible service, bad support. Never again
Comment from Hotel Management
1 Sep 2024 by Reservations, Hotel Management
Thankyou Dave. We are unaware of your concerns but hope if you come again you could share what they were so we could work with you on them :) Arriving out of hours is a fabulous option for most Guests and there is information to call 24/7 about anything you find a concern.
4 out of 5
by A verified traveler

Posted 25 Aug 2024 on Wotif
Really enjoyed our stay
Comment from Hotel Management
28 Aug 2024 by Reservations, Hotel Management
Hi Nick, Thankyou for your review. So glad you enjoyed your stay. We look forward to your next stay with us :)