Townsville Terrace Reviews

This is the second time that we stayed here. It is a great place in a quiet location. amenities include full laundry and kitchen and a bbq. excellent for a small family. highly recomend

This is a great little apartment. And good value for money. It is a 12 min walk or 3 min drive from the strand and shops so pretty convenient..has all the amenities needed. The walls in the bedrooms could do with a lock of paint. UNFORTUNATELY, the customer service is a bit lacking. I was sent an email informing me that I would be given entry codes at 2 pm (check in time) I had not received anything from them by 4 pm. There's no contact number on Expedia only email service. So I sent 2 emails... No reply. By 5 pm I had to contact Expedia help line, who were able to contact the property owners and collect the entry codes on my behalf. This was extremely frustrating and I was about ready to smash in a window to gain entry to a property that I had paid for FROM 2PM, check in time. With a little more diligence from the owner I would have no problem recommending this property. It's in a great location with views of the ocean. Right next to the look out and relatively quiet. If you are a party of four it works out cheaper than a dorm room in a backpackers plus laundry and kitchen facilities. Bad customer service. Great place.