Ratings based on 643 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Great rooms
Comment from Hotel Management
11 Oct 2024 by The Palmer Collective, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Excellent customer service on check in. We were early but still accommodated and rooms swapped so we could check-in early.
Comment from Hotel Management
7 Oct 2024 by The Palmer Collective, Hotel Management
Thank you for your top review. We look forward to seeing you again soon.
2 out of 5
by A verified traveler

Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by The Palmer Collective, Hotel Management
Good morning, Can you please explain why have shared a negative review? We use this feedbackso we can improve our services.
4 out of 5
by A verified traveler

Posted 18 Sep 2024
Comment from Hotel Management
20 Sep 2024 by The Palmer Collective, Hotel Management
Thank you.
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Comment from Hotel Management
15 Sep 2024 by The Front Desk, Hotel Management
Hi Clint, Thank you for giving us 5-stars. It means a lot to our team!
5 out of 5
by A verified traveler

Posted 7 Sep 2024
Staff were frirndly and helpful. Onsite restaurant had quality food open ftom 6am to 10pm.
Comment from Hotel Management
8 Sep 2024 by The Palmer Collective, Hotel Management
Thank you for your great review. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 31 Aug 2024
Clean and quiet, great parking and access to restaurants and CBD
Comment from Hotel Management
1 Sep 2024 by The Palmer Collective, Hotel Management
Thank you for your great review.
5 out of 5
by A verified traveler

Posted 27 Aug 2024
Great property, friendly staff and nice location
Comment from Hotel Management
27 Aug 2024 by The Front Desk, Hotel Management
Hi Suzette! I’m happy to hear that our team provided you with excellent service and you enjoyed your stay. I’ll make sure that they receive your feedback. I’m sure it will make their day!
5 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by The Palmer Collective, Hotel Management
Thank you for your amazing review.
5 out of 5
by A verified traveler

Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by The Palmer Collective, Hotel Management
Amazing feedback. Thank you so much for giving us 10 out of 10!