Ratings based on 367 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from VENTURA

Posted 26 Sep 2024
Great views and unit met all of our needs. Would’ve given a 5, but wi-fi was very poor and only worked in main areas of apartment, and facility was very frugal on amenities like toilet paper, detergent, soap, tissues and towels. Purchased these items but didn’t want to leave when we left since they probably wouldn’t be left for next inhabitant.
5 out of 5
by A verified traveler

Townsville Gem

Posted 26 Aug 2024 on Hotels
A wonderful property in a great location with very helpful and friendly people at the front desk. Definitely would stay here if in Townsville again.
Comment from Hotel Management
30 Aug 2024 by Amanda, Hotel Management
Thank you for your wonderful review. We look forward to welcoming you again in the future
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2024
4 out of 5
by A verified traveler

Posted 21 Aug 2024 on Wotif
Wad quiet and safe. Unit we stayed jn needs some repairs. Bedding in main room was not comfotable.
Comment from Hotel Management
22 Aug 2024 by Amanda, Hotel Management
Hi Cassandra, sorry your bed was not comfortable we will look into this.
5 out of 5
by A verified traveler

Posted 29 Jul 2024
Outstanding property
Comment from Hotel Management
22 Aug 2024 by Amanda, Hotel Management
Hi Louise, we appreciate your fantastic review.
5 out of 5
by A verified traveler

Posted 12 Jul 2024
Great location with wonderful ocean views. Facilities are excellent
Comment from Hotel Management
22 Aug 2024 by Amanda, Hotel Management
Hi Stephen,We are glad you enjoyed your stay and we hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 30 Jun 2024 on Wotif
Comment from Hotel Management
22 Aug 2024 by Amanda, Hotel Management
Thanks for your fantastic score Brady.
5 out of 5
by A verified traveler

Posted 26 Jun 2024
This is a wonderful property - very spacious, clean and well equipped. The property is in a great location with views from the large balcony along The Strand, of Castle Hill and Magnetic Island. It is a few minutes walk to the Marina from which we did a sunset yacht cruise. It is also a 10 minute walk to eateries along The Strand. We also did our morning walk along The Strand which was just beautiful. Wish we could have stayed longer to enjoy more of the property's facilities, listening to the waves breaking at night and the great north Queensland 'winter' weather.
Comment from Hotel Management
12 Jul 2024 by Amanda, Hotel Management
Thank you Cecily for your wonderful review. We hope to see you again in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 13 Jun 2024 on Hotels
Extremely good accommodation and location. Walking distance to marina, restaurants and activities.
Comment from Hotel Management
13 Sep 2024 by Amanda, Hotel Management
Hi Anthonius, thank you for posting the wonderful photos and for your fantastic review. We appreciate your feedback.