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Grand Hotel and Apartments Townsville

4.5 star property
Luxury Townsville hotel in South Townsville with a fitness center

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Photo gallery for Grand Hotel and Apartments Townsville

Front of property
City view
Sports facility
Reception
Outdoor pool, pool umbrellas, sun loungers
South Townsville's Grand Hotel and Apartments Townsville offers an inviting retreat with dry cleaning services, a gym, and an outdoor pool. Relax on sun loungers or catch up on the news with free newspapers. Guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Air conditioning
  • Free WiFi
  • Laundry
The current price is P5,745
P6,320 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Two Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
  • 85 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Premier One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room

Premium bedding, minibar, in-room safe, desk

Stadium View King Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (King and Sofa)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
  • 85 sq m
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 1,001 reviews
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P6,981 total
includes taxes & fees
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About the neighborhood

Map
8-10 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Queensland Country Bank Stadium - 12 min walk
  • Castle Hill - 14 min walk
  • The Strand Beach - 15 min walk
  • Magnetic Island Ferry Terminal - 16 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Victoria Bridge - ‬5 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬5 min walk
  • ‪IMC Steak House - ‬1 min walk
  • ‪A Touch of Salt - ‬5 min walk

About this property

Grand Hotel and Apartments Townsville

Luxury hotel near Queensland Country Bank Stadium
Close to Magnetic Island Ferry Terminal, Grand Hotel and Apartments Townsville provides amenities like dry cleaning/laundry services and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), a front-desk safe, and free newspapers
  • Concierge services, luggage storage, and wedding services
  • Tour/ticket assistance, smoke-free premises, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 106 rooms boast comforts such as premium bedding and furnished balconies, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Designer toiletries, showers, and hair dryers
  • TVs with premium channels
  • Free infant beds, electric kettles, and limited housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (AUD 15 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Does Grand Hotel and Apartments Townsville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of Feb 16, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on Feb 23, 2025 start from P 5,744.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel and Apartments Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel and Apartments Townsville?

Self parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Grand Hotel and Apartments Townsville?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel and Apartments Townsville?

Check-out is at 10:00 AM.

Where is Grand Hotel and Apartments Townsville located?

Located in South Townsville, this luxury hotel is within a 15-minute walk of Maritime Museum of Townsville and Queensland Country Bank Stadium. Perc Tucker Regional Gallery and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 28 minutes by foot.

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 999 reviews
Rating 8 - Good. 305 out of 999 reviews
Rating 6 - Okay. 74 out of 999 reviews
Rating 4 - Poor. 26 out of 999 reviews
Rating 2 - Terrible. 21 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Renay

Stayed 1 night in Dec 2024

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Negatives over ride the positive
Positives- Hotel is in a great position for walking to restaurants and bars and is close to the stadium. Apartment was spacious and bed was comfortable. Option of a pillow menu if desired. Negatives- We had booked a 1 bedroom with balcony as per the pictures on the booking site and when at check in I confirmed the roommate told that was not what we had been allocated but we could pay an additional nightly fee to upgrade. Secure car parking is also not included in the rate and is an additional daily fee. So overall an additional $50 on top. After querying reception advised they would give us complimentary car parking and just charge the additional nightly room fee. We were happy with that,until, advertised in the elevator it states free on site parking (where available). At no time were either car park areas at even half capacity. On top of that when I received the tax invoice after check out I found they had afterall charged for 1 day parking and only comped 1. The air conditions automatically stops when balcony door is opened and could not change the temperature setting The over bath shower is very high to step in to and if you had mobility issues you would not be able to step in
Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended but don't fall for the upselling
Nice hotel. Recommended. Only thing that annoyed me a bit was that the complimentary parking was already full. Instead of informing me I can park my car for free on the road behind the hotel I first got offered to purchase a paid parking spot for 25dollars a night. Why not be honest about it? "you can either park your car for free on the road or you can purchase a protected parking spot". Additionaly I don't think the upselling is ideal: "would you want to upgrade your room". Everyone who checked in was asked the same question. Everyone checked in late in the evening and booked only one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities & really close to restaurants, cafes and shopping.
Stayed 2 nights in Oct 2024

6/10 Okay

Samantha

Business traveler
I got to my room and discovered they had put me in an accessible room, I had not booked this nor did I want an accessible room. I went back to reception and requested another room. They said they were fully booked and there were no other rooms. I told them I was not happy with this room and requested they move. After some time they moved me to a different room.
Stayed 2 nights in Oct 2024

4/10 Poor

Lydia

Stayed 2 nights in Oct 2024

8/10 Good

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by the internal finishes very neat hotel
Stayed 2 nights in Oct 2024

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options in the area
Stayed 9 nights in Sep 2024

10/10 Excellent

Bradley

Stayed 1 night in Sep 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Place to Stay
Well located in 'eat street ' South of the river.
Stayed 2 nights in Sep 2024

8/10 Good

Gopindra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were awesome
Stayed 1 night in Sep 2024

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to cowboys stadium
Stayed 2 nights in Sep 2024

6/10 Okay

Karlene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs modernizing, furniture old,tv needs updating
Stayed 6 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Amenities
The staff were extremely welcoming and greeted with a smile, we received late check out and room upgrade
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Stayed 2 nights in Aug 2024