Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
awesome stay
by A verified traveler
Posted 26 Sep 2024
We had difficulty operating coffee machine also had fuse blown when tea kettle was plugged in
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 24 Sep 2024
Nice and clean
Comment from Hotel Management
25 Sep 2024 by Ricky, Hotel Management
Hi Carrie, Thank you for your positive review. We are glad to hear that you liked the cleanliness of our hotel. Looking forward to having you again!
by A verified traveler
Posted 24 Sep 2024
Beautiful location, beautiful views. Very responsive communication
Comment from Hotel Management
25 Sep 2024 by Ricky, Hotel Management
Hi Robyn, Thank you for your positive review. We are glad to hear that you enjoyed the stay with us. Looking forward to having you again!
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Ricky, Hotel Management
Hi Kate, Thank you for your review. We hope that you enjoyed our stay with us. Looking forward to having you again!
by A verified traveler
Posted 20 Sep 2024
Great location here. You can walk around and don’t have to drive around town. Check in was very easy and front desk staff were friendly. Room was small but clean. I would definitely stay again.
Comment from Hotel Management
21 Sep 2024 by Kris, Hotel Management
Thank you for your feedback! We're glad you enjoyed the location and had a smooth check-in experience. Look forward to welcoming you back to Canmore again soon!
by A verified traveler
Posted 19 Sep 2024
Nice suite room, very spacious and cute. Liked having the refrigerator. Couldn’t figure out the thermostat for heat in the room, but 2nd night it seemed warmer but not sure it was because it came on. Cute decor. Great location! Was hesitant to leave in my car at night to see the aurora lights though because parking is first come first serve. So wasn’t sure if I’d have a spot when I’d get back. I couldn’t take advantage of the cafe as I left each morning really early. Grizzly Paw next door is great! Being ear plugs, I did. You do tend to hear your neighbors.
Comment from Hotel Management
21 Sep 2024 by Kris, Hotel Management
Thank you for your detailed feedback! We're glad you enjoyed the suite and the convenient location. We appreciate your notes about the thermostat and parking, and we’ll keep those in mind. We hope to welcome you back to Canmore again soon!
by A verified traveler
Posted 18 Sep 2024
Perfect.
Comment from Hotel Management
21 Sep 2024 by Milo, Hotel Management
Thank you for the perfect rating! We’re glad you enjoyed your stay and hope to welcome you back to Canmore again soon!
by A verified traveler
Posted 17 Sep 2024
Great location. Nice rooms. Beautiful stay.
Comment from Hotel Management
17 Sep 2024 by Ricky, Hotel Management
Hi Cameron, Thank you for your positive review. We are glad to hear that you enjoyed the stay with us. Looking forward to having you again!
