Ratings based on 487 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
I like staying at this property however for the price and paying the bathroom door was broken and neighbors had a dog that barked.
Comment from Hotel Management
30 Oct 2024 by kim, Hotel Management
Dear John,Thank you for taking the time to share your thoughts regarding these issues. I appreciate you bringing it to our attention. I will share your message with the entire leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,KIMBERLY BROCKAssistant General ManagerTownePlace Suites by Marriott Atlanta Kennesaw
by A verified traveler
Posted 21 Oct 2024
One of our best hotel stays yet. Rooms clean. Felt safe. Staff friendly. Breakfast was great.
Comment from Hotel Management
22 Oct 2024 by kim, Hotel Management
Dear Melissa,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,KIMBERLY BROCKAssistant General ManagerTownePlace Suites by Marriott Atlanta Kennesaw
by A verified traveler
Posted 14 Oct 2024
The property was in a quiet area. It looked like an apartment building more than a hotel. The breakfast area was very small and the breakfast options were very limited. The room was clean and spacious, which was a nice change from may hotel rooms.
Comment from Hotel Management
14 Oct 2024 by kim, Hotel Management
Dear Joanne,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,KIMBERLY BROCKAssistant General ManagerTownePlace Suites by Marriott Atlanta Kennesaw
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Hotel management, Hotel Management
Dear Guest,Thank you for the review. I noticed that you had a reservation, and you did not arrive on the day of the confirmation. You attempt to check in the next morning, but the hotel was still full. Our checkout time is 12pm. We are sorry that we could not honor your request.I hope you give us another try if your travels bring you back to the Kennesaw area.Thank you,
by A verified traveler
Posted 29 Sep 2024
It was super convenient to get in and out of and there was plenty of restaurants nearby via car. Some of the cabinets were damaged and the bed was a mushy. Overall, it was a good stay.
Comment from Hotel Management
3 Oct 2024 by kim, Hotel Management
Dear Matthew,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,KIMBERLY BROCKAssistant General ManagerTownePlace Suites by Marriott Atlanta Kennesaw
by A verified traveler
Posted 27 Sep 2024
My mom and I were traveling with her cat. So the 2 room suite was awesome not sharing a bedroom with her cat that’s not used to me or I am to her. We also had a great dinner with just a walk across the street.
Comment from Hotel Management
3 Oct 2024 by kim, Hotel Management
Dear Melinda,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,KIMBERLY BROCKAssistant General ManagerTownePlace Suites by Marriott Atlanta Kennesaw
by A verified traveler
Posted 20 Sep 2024
It was good
Comment from Hotel Management
25 Sep 2024 by kim, Hotel Management
Dear Jeffrey,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,KIMBERLY BROCKAssistant General ManagerTownePlace Suites by Marriott Atlanta Kennesaw
by A verified traveler
Posted 13 Sep 2024
Great place friendly staff will stay again
Comment from Hotel Management
16 Sep 2024 by Kimberly Brock, Hotel Management
Dear Robert,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,KIMBERLY BROCKAssistant General ManagerTownePlace Suites by Marriott Atlanta Kennesaw
by A verified traveler
Posted 4 Sep 2024
The property was clean and the staff were nice and professional!
Comment from Hotel Management
16 Sep 2024 by Kimberly Brock, Hotel Management
Dear Angela,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,KIMBERLY BROCKAssistant General ManagerTownePlace Suites by Marriott Atlanta Kennesaw
by A verified traveler
Posted 25 Aug 2024
Was greeted by a sweet girl at the front desk that made me feel welcome and offered goodie bags for the guests in our room! She even called the room about 30 minutes later to ask how we were and ensure we had everything we needed. It was an amazing experience!
Comment from Hotel Management
16 Sep 2024 by Kimberly Brock, Hotel Management
Dear Joan,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,KIMBERLY BROCKAssistant General ManagerTownePlace Suites by Marriott Atlanta Kennesaw
