Ratings based on 478 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 29 Sep 2024
Had issues with air not cooling properly. The front desk was notifed and maintenance was sent to the room. Maintenance informed me the room was not cooling on one side and would recommend a room transfer. When i spoke with the front desk, she questioned the validity and came to the room to see if the room was at an "acceptable temperature". She told me and my friend that the room was cool enough and that it should be fine. I told her it was not cooling and eventually she agreed to move me to another room but not before demanding we move in 10 minutes and stood at the door to watch us pretty much pack our belongings. When I returned the room keys she scolded me repeatedly and told me if there was anything wrong with the other room she would refuse to move me to another room! I have booked and stayed at a number of hotels and this was the worse and most demeaning experience I've ever encountered! I will never stay/book there again.
4 out of 5
by A verified traveler

Posted 22 Sep 2024
Property is close to family so easy to visit them. Did have an issue with our first morning there with Staff members standing close to our room laughing and talking loudly at 7:30 in the morning. They carried on like that for about an hour.
4 out of 5
by A verified traveler

Posted 1 Sep 2024
Check in was easy and room was clean. Breakfast was just ok and needed a little more variety
5 out of 5
by A verified traveler

Posted 31 Aug 2024
The room was clean—no complaints there. And even though it was Labor Day weekend, it was surprisingly quiet and peaceful. Our only complaint was that the window unit AC was terribly loud. We’ve obviously stayed in many hotels over many years and those things are often noisy but this one took the “most noisy” prize. Room 219—don’t recommend. But other than that, everything was great! Breakfast was great too! Eggs, bacon sausage and waffles and the usual spread.
5 out of 5
by A verified traveler

Posted 15 Aug 2024
Very nice staff and very good price
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2024
3 out of 5
by A verified traveler from columbus

Posted 7 Aug 2024
The rooms are outdated, the kitchen was closed therefore, no breakfast. Tech issues with the WiFi.
1 out of 5
by A verified traveler

Posted 20 Jul 2024
Blood on everything
5 out of 5
by A verified traveler

Posted 11 Jul 2024
Location
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2024