Ratings based on 973 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Hotel was terrific. Very convenient. A bit noisy.
by A verified traveler
Posted 25 Nov 2024
The staff was very friendly
Comment from Hotel Management
26 Nov 2024 by Sincerely, Olha, Hotel Management
Dear Lori Ann,We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 21 Nov 2024
A lot of street noise otherwise a very pleasant stay.
Comment from Hotel Management
21 Nov 2024 by Kind regards, Olha Ibis London City Shoreditch, Hotel Management
Dear Julia,Thank you for choosing Ibis London City Shoreditch for your recent stay. We're delighted to hear that you had an otherwise pleasant experience with us. We truly value your feedback, and we're sorry to learn that the street noise affected your stay. We understand how important a restful environment is, and we appreciate you bringing this to our attention.For future stays, please feel free to let us know if you prefer a quieter room, and we will do our best to accommodate your request. We hope to welcome you back soon for another enjoyable visit!
by A verified traveler
Posted 2 Nov 2024
The location was unbeatable for the things we wanted to do and see. Close to markets, restaurants, galleries and shops. Close to tube and train lines
Staff very nice and helpful
Comment from Hotel Management
2 Nov 2024 by Ibis London city Shoredich, Hotel Management
Dear Heather,Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon.Warm Regards,
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Ibis Shoreditch, Hotel Management
Dear John,Thank you very much for taking the time to complete our questionnaire and for the excellent score! At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. Please write us again if you wish to tell us more about your experience.Have a nice week ahead!Sincerely,THW
by A verified traveler
Posted 25 Oct 2024
Quite busy when I stayed, still managed to get seated at breakfast, just.
Step to bathroom an issue, tripped over it twice.
Happy with ibis and my stay.
Comment from Hotel Management
25 Oct 2024 by Ibis Shoreditch, Hotel Management
Dear Tim,Thank you for your review.I am sorry to heard that you have experienced some issues with the bathroom. We will keep your comments in mind to take further actions.In another hand, I would like to thank you for the good feedback.I hope we can welcoming you again in another occasion.Kind regards,Madaleiny PerezFront Office Team Member
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Ibis Shoreditch, Hotel Management
Dear Mei,Thank you for your feedback.Kind regards,Madaleiny PerezFront Office Team Member
by A verified traveler
Posted 3 Oct 2024
Lovely IBIS - handy for Aldgate East Tube - literally next door. Lovely staff - welcoming and friendly. Would recommend for a few nights in London. Interesting and quirky part of the city - with nearby Brick Lane Market / Petticoat Lane Market and Spitalfields.
Comment from Hotel Management
31 Oct 2024 by Ibis London City Shordich, Hotel Management
Dear Neil,We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Ibis Shoreditch, Hotel Management
Dear Emily,Thank you very much for taking the time to complete our questionnaire and for the excellent score! At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. Please write us again if you wish to tell us more about your experience.Have a nice week ahead!Sincerely,Teejay Hamilton Withers
by A verified traveler
Posted 22 Sep 2024
Great room for the price. Right next to the tube station.
Comment from Hotel Management
31 Oct 2024 by Ibis London City Shordich, Hotel Management
Dear Eric,Thank you very much for taking the time to complete our questionnaire and for the excellent score! At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. Please write us again if you wish to tell us more about your experience.Have a nice week ahead!
