Ratings based on 269 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very convenient location, bit dated but ok
Posted 12 Jul 2024 on HotelsThe check in time is very short but the keys are prepared and information was clear so I could check in without a problem. My room didn't have AC so it was quite hot when the temperature was around 30 . The pedestal fan was very helpful but not enogh. Overall I liked the place.
Comment from Hotel Management
12 Jul 2024 by Elise, Hotel Management
Bonjour !Merci pour votre retour, nous prenons en compte vos informations.En espérant vous revoir dans notre établissement pour un nouveau séjour !
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by Elise, Hotel Management
Bonjour,Quelles sont les raison d'une note aussi basse?Nous ferons en sorte de régler les soucis et de prendre en compte vos informations/demandes.
by A verified traveler
Super Hotel location!
Posted 14 Mar 2024 on HotelsVery near everything, food, shoping and more! Very convenient parking, 8 EUR per day, but no other possibility on the street near the hotel!
by A verified traveler
Posted 27 Jul 2023
price okay, but needs updating
by A verified traveler
Posted 20 Mar 2023
by A verified traveler
Posted 14 Nov 2021
bad cleanness, poor shower, unfriendly staff
by A verified traveler
No reception, daily cleaning, front door code!!
Posted 24 Oct 2018 on HotelsI've arrived at the hotel on SAT at 11:30 and found no staff. We had to carry our luggage back to tourist information and asked for help. We've booked for long. Why didn't the hotel just let us know in advance that no reception on that day and Sunday as well. Actually, it was working hour when we arrive. Do you know how I feel, we are foreigners, couldn't speak french, no telephone. I had to deposit luggage at bike shop, while waiting for room key from that safe.
Room condition: OK but bathroom is old and not clean.
No daily cleaning & towel changing.
Beside, we couldn't get in to hotel after 8 PM coz no one tell me what is front door code. We had to wait and got in with other.
This is not suppose to be a hotel!!
by A verified traveler
My stay and my thoughts.
Posted 22 Oct 2018 on HotelsSlight problem, you had to lift to get to the four floor where my room was, one lift to the second floor and then another lift to the fourth floor, my room number was 447, however I only stayed for 3nts and not 5 because I had to see friends, so I left on the friday, I found it the lift business confusing and tiring going up and down in a day as both lift were not close to each other and would get annoying if I stayed any longer, I really like the place but I would not want to experience that again as I suddenly thought of also getting stuck in the lift and no one would know if it was late at night, as I said I really like the place but not my room location as I did get lost in the building at one point, I would not choose to stay for a long duration unless it was a different room.
by A verified traveler
Overnight in Tours.
Posted 15 Sep 2018 on HotelsCheck in was a nightmare as we did not have the information that reception is closed on Sunday. We did not have the code for the key box and had to wait for a fellow guest to appear and help. The location was by the railway station, very central. Half the building is student accommodation. The studio was big, the linen good but the appearance was shabby and things like the shutters did not work: they were half closed so we had to stoop down to access the balcony. The receptionist was very helpful and parking was secure. It was not as pictured on the website and we would not stay there again.
Recommended
for Everyoneby A verified traveler from Essex
Posted 9 Sep 2018
Clean and functional. All facilities include TV, cooking hob, microwave and fridge. Toilet with sink and shower with towels etc. Generally a welcome reception who will help if required. Good place to visit Tours and the surrounding area-which I recommend.
