Ratings based on 262 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 13 Nov 2024
Very clean and great service
by A verified traveler from Hormigueros
Posted 30 Oct 2024
We stayed here for four nights, and it was the perfect city for exploring the Loire valley. The hotel is ver “american”. It doesn’t have the charm of a European hotel, but the building is new, the rooms big and the bathrooms very comfortable. Towels were large, hot water really good. Staff were nice and helpful. Location is great, right by river Loire and the major avenue. Really, really liked this hotel.
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 12 Oct 2024
Worst Hilton stay ever. Door to room did not easily close and lock. On our last day cleaning staff did not make sure the door closed and locked. We were gone visiting Chambord for 8 hours. When manager told of the situation she responded “well what do you want ME to do?”
No empathy whatsoever.
She committed to having a technician fix the door while we were at dinner. Nothing got fixed.
Worst managerial response on my 55 years of travelling.
by A verified traveler
Posted 2 Oct 2024
Great Choice
by A verified traveler
Posted 14 Sep 2024
Great place to see Tours
by A verified traveler
Posted 30 Aug 2024
Very good location in Tours. I would recommend.
by A verified traveler
Posted 29 Aug 2024
Just a nice hotel. Great desk help who was attentive and helpful "she found ice" so she gets gold stars
by A verified traveler
Posted 28 Aug 2024
Good location
by A verified traveler
Posted 8 Aug 2024
Beautiful location and perfect for exploring the town.
