Ratings based on 173 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
This property is adjacent to the large pedestrian street that the tram runs along. There are a lot of shops and brasseries. The hotel itself doesn't have parking but there is a public parking garage right in front of it that can accommodate your car overnight for about 12euro. It is not far from the old town and everything is very walkable. The only negative I would say is that the hallways seemed to have had the smell of the burger restaurant which is adjacent/under the hotel. Grateful that the smell stayed in the hall and didn't permeate the room. Overall we would stay here again.
by A verified traveler
Posted 10 Oct 2024
We love the staff, room, breakfast and location
by A verified traveler from St. Albert
Posted 30 Sep 2024
The Hampton by Hilton is in an excellent walkable location. The staff (in particular, Antoine) was super friendly and very helpful. Breakfast was great! Only complaint - the air conditioning wasn’t working so it was very uncomfortable for sleeping. Antoine was able to provide a fan which helped immensely.
by A verified traveler
Posted 14 Sep 2024
For a 2.5 star hotel, it was very nice. Staff was friendly and helpful. After spending many nights in interesting but different European hotels, it was nice to spend a few nights somewhere American and familiar. Not exactly like the Hamptons in the US, but close
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Posted 14 Jul 2024
We had made a reservation for Tours Garden Inn but on arrival the lady I contacted online made the reservation for the Hampton Inn across the street.
Thanks to Rama and especially Camille the situation was rectified.
The first girl (Manon) at reception was at Garden Inn the night we arrived was rude and not friendly. Camille advised us that this was her first night alone and had been on the job for 2 weeks, and that she may have been overwhelmed.
Overall thanks to the two supervisors the stay was good.
by A verified traveler
Posted 10 Jul 2024 on Hotels
by A verified traveler
Posted 30 Jun 2024
nice staff
by A verified traveler
Posted 22 Jun 2024 on Hotels
by A verified traveler
Posted 11 Jun 2024 on Hotels
The hotel was good overall: Friendly staff, clean/comfortable room, great breakfast buffet. Be sure to read the fine print; I cut my stay in half but wasn’t able to get a refund for the unused days. Also the first day we had to evacuate and there was a power outage. Great location.
