Ratings based on 495 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Lovely exterior from one angle but actually surrounded by dull corporate buildings on most sides. Strangely ugly choices for some of the interior decor eg carpets. The bedrooms we saw were nothing like as attractive as in the publicity photos, needed cosmetic upgrades. In one of them the only shower was handheld- how they expected people to wash their hair I cannot work out. We were given another one with a much better bathroom and a shower cabinet. Our second room was also more spacious and less dingy than the first but when the window was open, you got noises and smells from the kitchen extractor fans. However the beds are comfortable with good bed linen. And it has private parking in two garages. We had dinner there one evening and found it disappointingly mediocre- you can eat much better and far more cheaply in the old town. We didn’t bother trying the breakfasts for the same reason. I have nothing but praise for the lovely staff. However I would not stay here again if I had a choice. For this price level it ought to be much better, and indeed it could be.
Comment from Hotel Management
8 Nov 2024 by Author, Hotel Management
Dear guest,
Thank you for your detailed feedback. We appreciate your observations about both the exterior and interior of the property, and we’re sorry to hear that your experience did not meet your expectations. We’re glad you found the beds comfortable and appreciated our private parking and the service from our staff.
Your comments regarding the room conditions and dining experience are invaluable to us, and we will take them into consideration as we work on improvements. We strive to provide a better overall experience, and your insights will help us achieve that. Thank you again for sharing your thoughts, and we hope you might reconsider staying with us in the future.
Best regards,
The management of Château Belmont
by A verified traveler
Posted 7 Sep 2024
Really good value for money and worthy of its rating
Comment from Hotel Management
8 Nov 2024 by The management of Château Belmont, Hotel Management
Dear guest,Thank you for your positive feedback! We're thrilled to hear that you found us to be great value for money and that our rating met your expectations. Your support means a lot to us, and we look forward to welcoming you back in the future!Best regards,The management of Château Belmont
by A verified traveler
Posted 21 Aug 2024 on Hotels
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Lovely family stay
Posted 11 Aug 2024 on HotelsLovely stay, travelling with family for a one night stop over. A great hotel with helpful and friendly staff. Great facilities and in a good location.
by A verified traveler
Posted 4 Aug 2024
by A verified traveler
Posted 29 Jul 2024 on Hotels
by A verified traveler
Great hotel
Posted 27 Jul 2024 on HotelsStayed here before a couple of years ago so knew the hotel was lovely. Free parking is great and only a ten minute walk to town. The pool and sauna are fantastic. The only negative was someone had charged breakfast to our room which took a few minutes to resolve when checking out.
by A verified traveler
Posted 20 Jul 2024 on Hotels
by A verified traveler
Posted 12 Jul 2024
Excellent facilities. Was disappointed we could not get dinner reservations for our one night stay but we were able to get room service...not as nice though.
Comment from Hotel Management
31 Oct 2024 by Author, Hotel Management
Dear guests,
First of all, thank you for your feedback regarding your recent stay at Château Belmont. We appreciate you taking the time to share your experiences with us. We are delighted to learn that your stay wih us was perfectly pleasant and that you appreciated the excellent facilities. However we take account of your remark concerning the restaurant, we have a fine-dining restaurant which requires to be reserved as soon as possible. Indeed, our restaurant is often fully booked. I am sorry about this situation but as you mention it you were able to get room service with the same price.
We are sorry if your experience dit not meet to your expectations. We hope that you loved the rest of your stay and we remain at your entire disposal for any request.
Best regards,
The Management of Chateau Belmont
