Ratings based on 332 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Comfortable, clean, basic hotel. Staff is eager to please. Breakfast (extra 10 euros) is excellent.
But, hotel is on 3rd and 4th floors, up fairly steep steps. There is a SMALL sign in the street floor lobby offering staff to carry luggage up, but it is so small we saw it only after we had manhandled our luggage all the way up. IF you take advantage of this service, the hotel’s location is not an issue. Otherwise, travel light.
by A verified traveler
Posted 8 Aug 2024
Comment from Hotel Management
12 Sep 2024 by Cyril, Hotel Management
Objet : Merci pour votre gentil commentaire !Bonjour Dominic,Un grand merci pour votre merveilleux commentaire ! Nous sommes ravis d'apprendre que vous avez passé un agréable séjour à l'Hôtel Mondial. Votre satisfaction est notre plus belle récompense et nous motive à continuer d'offrir un service de qualité.Nous sommes heureux que notre accueil, notre petit déjeuner "comme à la maison", et notre emplacement au cœur du vieux Tours aient contribué à rendre votre expérience mémorable.Votre retour positif est précieux pour nous et pour les futurs voyageurs. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. N'hésitez pas à revenir nous voir, nous serions ravis de vous accueillir à nouveau !Merci encore et à très bientôt,Cordialement,Cyril, Stephany, Anthony, Maya et SylvieHôtel Mondial
by A verified traveler
Posted 8 Jun 2024 on Hotels
by A verified traveler
Posted 31 May 2024 on Hotels
by A verified traveler
Posted 22 May 2024
Nice property , very quiet
by A verified traveler
Posted 15 May 2024
Quaint and comfortable. Good location
by A verified traveler
Essential place
Posted 17 Apr 2024 on HotelsShower head to be fixed, no possibility to control room temperature ( and we were cold overnight), very limited shampoos/soap products
by A verified traveler
Posted 7 Jan 2024 on Orbitz
Best location! Kids loved the decor from around the world, nice breakfast in the morning.
by A verified traveler from TALOFOFO
Posted 31 Dec 2023
by A verified traveler
Extremely poor room
Posted 23 Oct 2023 on HotelsWe spent 2 nights. The room was inadequate - no draws to store clothing, small wardrobe with no hangers for trousers or slacks. The bathroom was far too small, entry had to be sideways, and no room to towel off after a shower, which was extremely tight to get into.
When advised to reception that room was inadequate and not as ordered, we were fobbed off to take it or leave it as it was the only room they had left - they were full up.
Had we known this was the situation when booking, we would not have booked.
The website does not describe all the rooms available - only their best rooms.
Comment from Hotel Management
12 Feb 2024 by Cyril, Hotel Management
I don't understand! You got the room you booked. You have booked our 1st prize, the small attic room 11 M2. If you want comfort, take the superior double room next time. See you again
