Ratings based on 212 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2024
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
by A verified traveler
Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
27 Sep 2023 by Sarah, Hotel Management
Dera guest,Thank u for the feedback.Best regards,Sarah
by A verified traveler
Posted 24 Sep 2023
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Comment from Hotel Management
24 Sep 2023 by The reception, Hotel Management
Dear guest, Thank you for your review. We are happy to read that you enjoyed your stay with us. We hope to see you again soon !
by A verified traveler from Mission Viejo
Posted 28 Jun 2023
Very nice staff
Comment from Hotel Management
29 Jun 2023 by Sarah, Hotel Management
Dear guest,Thank u for the feedback.Best regards,
by A verified traveler
Posted 21 Apr 2023 on Hotels
Comment from Hotel Management
23 Apr 2023 by Sarah, Hotel Management
Cher client,Merci pour votre note !Excellente journéeCordialement
by A verified traveler
Posted 23 Oct 2022
by A verified traveler
Disappointing stay.
Posted 28 Aug 2022 on HotelsCheck in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Comment from Hotel Management
4 Sep 2022 by The reception, Hotel Management
Dear Ronald, we take every comment into account and we thrive to better our services to the better. We are sorry to hear that your check-in did not go as expected. The ball machine was in our establishment temporarly as part of an event organized by the town. We regret to hear that it was too noisy for your liking. We do allow returning guests to access their keys behind the reception desk once they already checked into their room as it allows them to keep them in a safe place during the day and makes sure they do not lose the key. This is a service we provide for long term guests staying in our establishment. We are sorry to hear that your room as not to your likeness. Our establishment is located in the heart of town and is an historical building. Your room was situated in a calm area and has been entirely renovated recently. We hope that you enjoyed your stay nonetheless. Kind regards,
by A verified traveler
Posted 8 Aug 2022 on Hotels
Comment from Hotel Management
24 Sep 2022 by The reception, Hotel Management
Dear James, thank you for these good notes ! Best regards,
by A verified traveler
Posted 1 Aug 2022 on Hotels
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Comment from Hotel Management
24 Sep 2022 by The reception, Hotel Management
Dear Karen, We tale every comment into consideration. We are sorry to hear that the temperature in your room was not ideal during your stay. Unfortunately those were unprecedented temperatures in Belgium. We thrive to better our services and we now have a fan in every room where air condtionioning is usually not essential due to their position. Regards,
by A verified traveler
Posted 13 Jun 2022 on Hotels
Comment from Hotel Management
24 Jun 2022 by Sarah, Hotel Management
Bonjour Joe,
Merci pour ces notes positives !
Cordialement,
Sarah
