Ratings based on 301 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Damien, Hotel Management
Cher Gavin,Merci infiniment pour votre note parfaite de 5/5 ! C’est une immense satisfaction pour toute notre équipe de savoir que votre séjour parmi nous a été à la hauteur de vos attentes.Nous espérons avoir l’immense plaisir de vous accueillir à nouveau très prochainement au Pullman Toulouse Airport, pour d'autres moments inoubliables.Chaleureusement,Damien pour Pascal VerdierChef De Réception
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Damien, Hotel Management
Cher Monsieur Jesus Alberto,Un grand merci pour votre excellente note de 5/5 ! Nous sommes ravis que votre séjour au Pullman Toulouse Airport ait été à la hauteur de vos attentes. C'est toujours un plaisir de savoir que nos hôtes repartent satisfaits.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une nouvelle expérience tout aussi agréable.Bien cordialement,Damien pourPascal VerdierChef De Réception
by A verified traveler
Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Pascal Verdier, Chef De Réception, Hotel Management
Merci infiniment pour votre avis élogieux et cette magnifique note de 10! Nous sommes ravis d'apprendre que votre séjour parmi nous a été à la hauteur de vos attentes.Toute l'équipe de Pullman Toulouse Airport travaille quotidiennement pour offrir à nos clients des expériences mémorables et votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement,
by A verified traveler
Posted 19 Jun 2024
Comfortable clean airport hotel, slightly zany decor. Good car park, convenient for the main terminal. Set in something of an industrial zone but then it's very near the airport, which is rather the point. Good soundproofing of rooms. I thought the breakfast was a bit expensive but overall good value. Nice swimming pool if you have time to spare.
Comment from Hotel Management
22 Jun 2024 by Damien, Hotel Management
Dear Mr. Gordon,Thank you so much for taking the time to share your feedback following your recent stay at Pullman Toulouse Airport.We are delighted to hear that you found our hotel comfortable and clean, with good soundproofing and a convenient car park. We are glad our proximity to the main terminal added to the convenience of your stay,.It is wonderful to know you appreciated our slightly zany decor and enjoyed our swimming pool.Regarding breakfast, we appreciate your comment and will consider it in due time for future improvments.We were pleased to upgrade your stay and hope that this added to your overall experience with us.Thank you once again for your feedback and for choosing Pullman Toulouse Airport. We are looking forward to welcoming you back soon.Warm regards,Damien for Pascal VerdierFront Office Manager
by A verified traveler
Posted 18 May 2024 on Hotels
Lovely hotel, very comfortable and very clean. The breakfast was incredible!!! We are so glad we stayed here.
Comment from Hotel Management
17 Jun 2024 by Damien, Hotel Management
Dear Ms. Cecily,Thank you so much for your wonderful feedback following your recent stay at Pullman Toulouse Airport. We are delighted to hear that you found our hotel lovely, comfortable, and very clean. It is especially gratifying to know that you enjoyed our breakfast offerings.Indeed, we strive to provide a delightful start to our guests' days!Your kind words are a great encouragement to our entire team. We are looking forward to welcoming you back on your next visit to Toulouse. Thank you once again for your gracious comments.Best regards,Damien forPascal VerdierFront Office Manager
by A verified traveler
Posted 14 Nov 2022
My room was not made up on arrival.
the staff were extremely rude and unhelpful
Comment from Hotel Management
18 Nov 2022 by CAMILLE VIVIES, Hotel Management
Dear Sir,We are sincerely sorry to read your comment and apologize for the inconvenience.Indeed, the assigned room was not ready and we did the necessary by giving you another room.However, we hope to regain your confidence during a future stay.CamilleExceutive Assistant
by A verified traveler
Fantastic stay
Posted 6 Sep 2022 on HotelsOutstanding service. Staff could not have been friendlier and keen to assist. Would definitely stay again without any hesitation. The hotel was spotless!
Comment from Hotel Management
9 Sep 2022 by CAMILLE VIVIES, Hotel Management
Dear Sir,The whole team joins me in thanking you for your wonderful comment.We are very happy to note that the quality of service of our staff has allowed you to spend an excellent time with us.Looking forward to seeing you again soon at Pullman Toulouse Airport.CamilleExecutive Assistant
by A verified traveler from Ankeny
Posted 31 Aug 2022 on Orbitz
Staff were very friendly and helpful on two recent visits.
Comment from Hotel Management
9 Sep 2022 by CAMILLE VIVIES, Hotel Management
Dear Sir,Dear Sir,We thank you for taking the time to share your experience and are happy to read your satisfaction with the staff following your recent stay at the Pullman Toulouse Airport.Looking forward to welcoming you again.CamilleExecutive Assistant
by A verified traveler
Posted 10 Aug 2022
by A verified traveler
Avoid
Posted 21 Jul 2022 on HotelsUgly interior hallways. Air conditioning was not very effective as it appears to be set at a very warm level that prevents customer from making it cooler. Too hot to sleep comfortably. Wake up call never came. Very poor value for price
