Ratings based on 959 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
If you are going to explore Toulouse, this is the perfect hotel. It is extremely reasonably priced and very comfortable. It is quiet and safe and has excellent breakfasts. The staff are friendly and helpful. Most of all, it is perfectly located to walk to the major sites in Toulouse.
I will be back!
Comment from Hotel Management
8 Nov 2024 by FrontOffice Department, Hotel Management
Dear Kathleen,We thank you very muche for taking time to share your experience at Plaza Capitole Hotel.We are please to know that you enjoyed our central location and our services. Your comments are important for us to improve our service and they will share with the whole team.We will be glad to welcome you for your next trip in our "Ville Rose".Kind regards,
by A verified traveler
Posted 20 Oct 2024
Great location ! Full of restaurants and attractions. Fantastic hotel
Comment from Hotel Management
21 Oct 2024 by The front desk, Hotel Management
Dear Jesus,Thank you for your feedback !A please welcoming you in Toulouse.
by A verified traveler
Posted 13 Oct 2024
Great location, clean and spacious rooms
Comment from Hotel Management
14 Oct 2024 by The front desk, Hotel Management
Dear SuzanWe would like to thank you for your review.We hope that you could enjoy the city as much as you could.Please note that we would be honored to welcome you again for another stay in Toulouse.Wishing you the best dear SuzanKind regard
by A verified traveler
Posted 10 Oct 2024
Good
Comment from Hotel Management
10 Oct 2024 by The front desk, Hotel Management
Dear Mr ZeferinoWe would like to thank you for your review and your note.We hope that you could enjoy the city as much as possible, and be back in our hotel for another trip in Toulouse.Wishing you the best dear Mr ZeferinoKind regard
by A verified traveler from Rockville
Posted 5 Oct 2024
The best location in Toulouse, right at the central square. The hotel is not new but in decent condition. The premium room had a view into the dull courtyard, and the hallways were too long with fluffy carpets, not spinner luggage friendly. Otherwise a very nice option for exploring Toulouse, we are quite happy and would stay again if we come back.
Comment from Hotel Management
7 Oct 2024 by The Front Desk, Hotel Management
Dear Konstantin,We thank you for sharing your experience at Plaza Capitole Hotel.We are really pleased to read that you enjoyed our central location.We will be glad to welcome you again for your future stay in Toulouse.Kind regards,
by A verified traveler
Posted 1 Oct 2024
Location is just perfect as you are in the heart of the city. You can easily walk to main museums and the main shopping streets are just around the corner. Nice staff and spacious room with AC - good to have in Summer.
Comment from Hotel Management
1 Oct 2024 by The Front Desk, Hotel Management
Dear Céline,We thank you for taking time to share your experience at Plaza Capitole Toulouse.Your comments are reallly important for our staff in order to improve our quality of service.We are pleased to read that you also enjoyed our cenral location and our rooms.Kind regards,
by A verified traveler
Posted 26 Sep 2024
No parking in the hotel, need to use public parking and cost me 28 euros for like 10h so pretty expensive, shower is small but such an amazing location
Comment from Hotel Management
28 Sep 2024 by The Front Desk, Hotel Management
Dear David,Thank you for your precious feedback !For your information, you have received a message informing you of a partnership with the parking and the hotel, allowing you to bring cut down the price to 50% of its value for 24hrs.Best regards,
by A verified traveler
Posted 17 Sep 2024
The staff was exceptionally helpful. Wonderful location in a beautiful city.
Comment from Hotel Management
18 Sep 2024 by The Front Desk, Hotel Management
Dear Elizabeth,We would like to thank you for your comments relative to your last stay at Plaza Hotel Capitole Toulouse.We will share your comments with the whole team.Kind Regards,
by A verified traveler
Posted 17 Sep 2024
I recently had the pleasure of staying at Plaza Hotel Capitole and I can say it was one of the best hotel experiences I've had.
The room was immaculate, with comfortable bedding and all the amenities I could ask for. The location was perfect, with easy access to local attractions. The hotel's cafeteria had a delicious breakfast
I had a car and they have a discount for the public parking across the street I would highly recommend this hotel to anyone visiting Toulouse. You cannot beat the location!
Comment from Hotel Management
18 Sep 2024 by The Front Desk, Hotel Management
Dear Raul,We are pleased to read that you enjoyed our location, the comfort of our beds and the choice proposed at breakfast room.We will be glad to welcome you again for your future stay in Toulouse.Kind Regards,
by A verified traveler
Posted 17 Sep 2024
This looks like 2 star hotel depends on its condition and services. However, people at at the reception was great and friendly.
Comment from Hotel Management
18 Sep 2024 by The Front Desk, Hotel Management
Dear Saeed,We are pleased to know that you enjoyed the professionalism of our team.We will be glad to welcome you again for your next stay in Toulouse.Kind Regards
