Ratings based on 562 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by Mathieu - Front Office Manager, Hotel Management
Chère Ophélie,Votre avis est important pour nous et nous vous remercions de l'avoir partagé.Au plaisir de vous accueillir lors de prochain séjour à Toulouse.Cordialement,
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by Mathieu - Front Office Manager, Hotel Management
Cher Aymeric,Nous vous remercions d'avoir pris le temps de partager vos impressions suite à votre séjour au Palladia.Au plaisir de vous accueillir de nouveau.Belle journée
by A verified traveler
Posted 29 Apr 2024
Unfortunately, the rooms are below average… very old furniture and disappointing, doesn’t match the price. I was fooled by the lobby and the restaurant downstairs but the rooms are like 2 stars hotel rooms
Not worth it!
Comment from Hotel Management
30 May 2024 by Service communication - Hôtel PALLADIA, Hotel Management
Dear Guest,The hotel lobby has just been redecorated.We have 3 categories of rooms of different standing, the establishment renovates the rooms progressively.We regret that you were not entirely satisfied.Yours sincerely,Communication department
by A verified traveler
Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Kévin, Réceptionniste., Hotel Management
Dear Mr Hardy,First of all we want to thank for choosing the Palladia hotel for your stay in Toulouse, also we are glad to know you enjoyed your time with us,Kind regards.
by A verified traveler
Posted 25 Jul 2023
Lovely night's sleep. Meal and breakfast really good. But bedrooms need a coat of paint, white would look so much fresher than the magnola.
Comment from Hotel Management
27 Jul 2023 by Mathieu - Front Office Manager, Hotel Management
Dear Louise, thank you for your kind review regarding your stay at the Hotel Palladia , we were delighted to welcome you.We have taken into account your remark , it permit us to improve our service.Kind regards,
by A verified traveler
Posted 9 Feb 2023
Decor was outdated. Shuttle service that was advertised was more complicated and not what was advertised on the website. King bed room was not an king bed, two twin beds were pushed together to make it a king bed. People were smoking through the vents and made our room smell like a dispensary. Isolation was minimal, We could hear the ambulances across the way all night long.
Comment from Hotel Management
21 Feb 2023 by Xavier, Hotel Management
Dear Guest,Thank you for choosing Le Palladia hotel for your stay in Toulouse and for taking the time to leave us a message.We are sorry to know your experience was not the one you expected. All your remarks are well noted and we will try to improve the facilities as best as we can.Awaiting the opportunity to welcome you again in our proprety, we wish you a nice day.The front desk team.
by A verified traveler
Posted 28 Nov 2022 on Hotels
Comment from Hotel Management
24 Jan 2023 by Xavier, Hotel Management
Cher Monsieur,Nous vous remercions d'avoir choisi l'hôtel Le Palladia pour votre séjour à Toulouse et de nous avoir laissé votre commentaire.Nous sommes ravis d'apprendre que vous avez apprécié de séjourner dans notre établissement et que nous ayons pu satisfaire à vos attentes.Dans l'attente d'avoir le plaisir de vous accueillir de nouveau, nous vous souhaitons une agréable journée.Bien cordialement,La réception
by A verified traveler
Posted 27 Jul 2022
Lovely pool area and great staff. We were unlucky and had an issue with the air conditioning but it wasnt a big issue
Comment from Hotel Management
9 Aug 2022 by Grégory, Hotel Management
Dear Louise,
Thank you very much for the comment, we do appreciate feedback. and we are happy to know that you liked our staff and accomodity
Kind regards
by A verified traveler
Posted 4 May 2022 on Hotels
by A verified traveler
Posted 3 Sep 2020 on Hotels
