Ratings based on 77 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very friendly staff
Posted 28 Jul 2018 on HotelsFriendly staff, good breakfast. The AC didn't work properly (noisy and not much cold air), but I reported it when I left and they promised to look into it. A bit overdecorated. Near metro.
by A verified traveler from Montreal
Nice design but fail in execution
Posted 8 Jul 2018We stayed for one night the location is good and the hotel stuff is amazing. I would have given 3 stars but I gave 4 because of the stuff. There were 2 problems in the room. First the central a.c. was not powerful enough as a result the room was unpleasantly warm which made our sleep difficult. The second was the bathroom. There was a bathtub with no curtain. We didn't want to take a bath so every time we took a shower the whole bathroom would flood there was water everywhere.
by A verified traveler
Posted 8 Jun 2018
by Dean
Posted 14 Jul 2016 on Hotels
by A verified traveler
Posted 24 Jun 2016 on Hotels
Only complaint would be bathroom has no door, is part of the unit.
by Kristiina from zurich
Weekend in toulouse in a design hotel
Posted 21 Mar 2016 on HotelsWe had a room in the inner courtyard which was really nice, quiet an cosy. There was no shower, just a bathtub in the (bed)room. This was unusual and Kind of nice as we were travelling as a couple and enjoyed a bath together before going to bed :)
by In transit from Melbourne
Mixed experience
Posted 31 Jul 2014 on HotelsAlthough the hotel was lovely in regards to it's overall design and position. It could have been cleaner and I had a very difficult night when I was woken by a loud and annoying noise that continued on a regular basis. It took over an hour and me having to be very persistent with the night porter for me to be moved. I understand that may have been a language issue, but what was really of concern was her inability to be able to do anything without checking with an off site manager. Very disappointing.
by Don
This hotel is all about the bathroom
Posted 26 Oct 2012 on Hotels"Jessica" at the front desk is fantastic! But I would not return or recommend the hotel for the simple reason that the rooms fail to have any door between the bathroom area and the living area! From the entry one gazes in one fell swoop at sink,shower and toilet. ..The hotel enjoys a location close to the theater and across from a really great Irish pub.
by A verified traveler
Posted 14 May 2012 on Hotels
Nice place. Well located. They should mention that wifi is only available in the lobby not in the rooms.
by A verified traveler
insatisfaction
Posted 24 Jun 2020 on HotelsJ'ai effectué une réservation quelques jours avant mon séjour sur Toulouse et le soir en arrivant j'ai constaté que l'hôtel était fermé. Je me suis retrouvé à errer dans la ville à minuit, ai pu finalement contacter la plateforme de réservation qui m'a confirmé qu'effectivement l'hôtel était fermé , merci de l'info après avoir eu la confirmation de la commande le retrait su paiement etc...
on m'a après divers tergiversation mis en rapport avec un service en ligne soit disant aux états unis pour me rechercher un autre hôtel. J'ai finalement pu en trouver un en marchant dans la ville un peu avant que la plateforme me rappelle . Bref, cauchemardesque ou burlesque, c'est selon. Mais je suis furieux de cette expérience et j'attends un geste commercial significatif et l'opportunité de pouvoir vous faire part d'un avis plus positif, ou plutôt d'un véritable avis sur la qualité de l'hôtel de bains douches de Toulouse
