Ratings based on 904 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Beautiful location, however visit was ruined by hotel problem trying to double charge me for my room.
Comment from Hotel Management
29 Oct 2024 by Bérengère, Adjointe de Direction., Hotel Management
Dear Customer,We thank you for sharing your experience. We are sorry to hear that you had concerns regarding your room payment. We would like to clarify that we did not try to charge you twice but only a misunderstanding at check-in which was resolved immediately.We understand that this may have caused confusion and we apologize.Bérengère, Executive Assistant.
by A verified traveler
Posted 30 Jul 2024
Room clean, staff helpful.
Comment from Hotel Management
1 Aug 2024 by Bérengère, Adjointe de Direction, Hotel Management
Monsieur,Merci pour ce partage d’expérience. Que pourrions-nous améliorer pour que votre expérience vaille un 5 étoiles ? Belle journée à vous
by A verified traveler
Posted 22 Jul 2024
Staff very friendly and helpful.
Comment from Hotel Management
24 Jul 2024 by Bérengère, Adjointe de Direction, Hotel Management
Monsieur,Merci beaucoup pour cette excellente note. Au plaisir de vous accueillir à nouveau au Campanile Toulouse Purpan.
by A verified traveler
A conseillé
Posted 28 May 2024 on HotelsChambre petite (impossible d'y placer les valises) mais confortable (literie). propre et fonctionnel. Sofa/lit inconfortable. Tranquilité. Accueil courtois et fonctionnel. Un surplus, piscine extérieur. Stationnement sécuritaire. Tramway et bus à quelques pas.
Comment from Hotel Management
1 Jun 2024 by Bérengère, Adjointe de Direction, Hotel Management
Merci Alain pour ce très agréable retour d’expérience. Nous sommes ravis que vous ayez apprécié votre séjour à Toulouse et espérons vous accueillir à nouveau prochainement parmi nous.
by A verified traveler
Posted 24 Sep 2023
It was OK for 2 nights but no more than this!
by A verified traveler
Posted 22 Sep 2023
Good location close to airport.
Very friendly staff
by A verified traveler
Posted 17 Sep 2023 on Hotels
by A verified traveler
Posted 26 Aug 2023
ok
Comment from Hotel Management
14 Oct 2023 by Nicolas, Adjoint de direction, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Great location
Posted 8 Jun 2023 on HotelsGreat location very close to motorway. Easy enough access to old town.
Comment from Hotel Management
12 Jul 2023 by Agnès A, Hotel Management
We are pleased with your feedback after staying at our hotel. We will share your comments with our team. Waiting for your next stay. Kind regards Agnès A. Assistant director
by A verified traveler
Posted 6 Jun 2023
Friendly and helpful
Comment from Hotel Management
12 Jul 2023 by Agnès A, Hotel Management
Bonjour Monsieur,Je suis ravie de votre retour après votre séjour chez nous. Nous avons répondu à vos attentes et je vais transmettre cela à toute mon équipe,Espérant vous recevoir à nouveau,Cordialement,
