Ratings based on 372 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
21 Sep 2024 by Gabriel Boutonnet - Responsable de site, Hotel Management
Chère Céline,Nous vous remercions pour cette excellente notation et sommes heureux de savoir que votre séjour chez nous a su combler l'ensemble de vos attentes.Au plaisir de vous retrouver bientôt dans notre établissement Toulousain.Portez vous bien !
by A verified traveler
Posted 16 Aug 2024
Good Place & good staff !
Comment from Hotel Management
21 Sep 2024 by Gabriel Boutonnet - Responsable de site, Hotel Management
Cher Anasse,Nous vous remercions pour cette excellente notation et sommes heureux de savoir que votre séjour chez nous a su combler l'ensemble de vos attentes.Au plaisir de vous retrouver bientôt dans notre établissement Toulousain.Portez vous bien !
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by Gabriel Boutonnet - Responsable de site, Hotel Management
Chère Kathy,Merci pour cette excellente notation et pour la confiance que vous nous avez apporté. Nous aurons plaisir à vous retrouver lors d'un prochain séjour toulousain.
by A verified traveler
Posted 4 Jul 2024
Even though I checked in at night, the staff was very kind and polite. I think this is a very good hotel if you are just staying on the way. It may be a little small for consecutive nights.
Comment from Hotel Management
8 Jul 2024 by Gabriel Boutonnet - Hotel manager, Hotel Management
Dear Masato,Thank you very much for your stay and kind words. Hope to welcome you back again very soon.Best regards,
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
8 Jul 2024 by Gabriel Boutonnet - Responsable de site, Hotel Management
Chère Aurelie,Merci pour votre confiance. Nous sommes heureux de savoir que votre séjour a su vous combler dans sa totalité.Nous espérons vous retrouver bientôt chez ACE Hotel Toulouse Blagnac.
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
27 Jun 2024 by Gabriel Boutonnet - Hotel Manager, Hotel Management
Dear Jonh,Thank you for you confidence and your stay.See you soon at ACE hotel Toulouse Blagnac.
by A verified traveler
Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Gabriel Boutonnet - Hotel manager, Hotel Management
Cher John,Merci pour cette excellente notation. Nous sommes heureux de voir que vous avez pu apprécier votre séjour dans sa totalité. Au plaisir de vous retrouver bientôt dans notre établissement toulousain.
by A verified traveler
Posted 22 May 2024
Overall reasonoble value for price. At checkin I was chrged again although it was prepaid throuhgh Expedia, clerck did not bother or care to double check. Next day at checkout it was confirmed that payment had been applied by Expedia and the other clerck was very dilligent and proccesed a credit for the duplicated charge.
Comment from Hotel Management
26 May 2024 by Gabriel Boutonnet - Hotel manager, Hotel Management
Dear Joseph,We are happy to see that you appreciated the comfort of our rooms and the responsiveness of our teams.See you soon at ACE Hôtel Toulouse Blagnac.
by A verified traveler from Bremerton
Posted 22 May 2024
Nice overnight after long flight
Comment from Hotel Management
26 May 2024 by Gabriel Boutonnet - Hotel manager, Hotel Management
Cher David,Nous vous remercions pour cette excellente notation et sommes heureux de voir que votre séjour a su vous satisfaire dans son entièreté. Au plaisir de vous retrouver bientôt dans notre belle ville rose.
by A verified traveler
Posted 3 Jan 2024
Average hotel nothing special.
Food was worse than terrible
Comment from Hotel Management
4 Feb 2024 by Gabriel Boutonnet - Hotel manager, Hotel Management
Dear Nigel,We thank you for your comment. We are sad no see that our continentaf buffet at 8.7 didn't match with your expectations.Don't hesitate to call us to explain with details this point, we look forward to hearing from you.Best regards,
