Ratings based on 431 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Réception, Hotel Management
Good afternoon Mackenzie,Thank you for your rating of 8/10. We're glad you enjoyed your stay and look forward to welcoming you back.Sincerely,The reception team
by A verified traveler
Posted 18 Jun 2024
What we did not like: Bathroom has nowhere to hang wet towels and bathrobes, we can see the hooks behind the door were removed; the toilet needs a good scrub, colored stains can be seen near the bottom of the bowl - probably water stain?
What we liked - the room is very spacious, the bed linens are clean and very comfortable, we also liked the soft pillows. We were able to rest very well. And we also appreciate the very gracious and friendly staff.
Comment from Hotel Management
19 Jun 2024 by Réception, Hotel Management
Good afternoon Ana,Thank you for your detailed feedback. We apologize for the issues you encountered with the bathroom and toilet. We're glad to hear you enjoyed the spacious room, comfortable bed linens, and soft pillows. We appreciate your kind words about our staff and hope to welcome you back soon.Sincerely, The reception team
by A verified traveler
First class - excellent value for money
Posted 19 Dec 2023 on HotelsGreat location and hotel within easy walking distance of both the marina / harbour and rugby stadium
Comment from Hotel Management
19 Dec 2023 by Réception, Hotel Management
Good evening, Thank you for your positive feedback! We're delighted to hear that you enjoyed our great location, with convenient access to both the marina/harbor and the rugby stadium. We hope to welcome you back for another enjoyable stay in the future.Sincerely, The reception team
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
16 Dec 2023 by Enzo Polo Briois, Hotel Management
Bonjour Judy, Nous vous remercions pour ce retour positif ! Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Cordialement, L'équipe de la réception
by A verified traveler
Posted 16 Jul 2023 on Hotels
Comment from Hotel Management
9 Aug 2023 by Réception, Hotel Management
Bonjour Bradley,Merci infiniment pour cette excellente note de 10/10 ! Nous sommes enchantés que vous ayez pleinement apprécié votre séjour. Au plaisir de vous accueillir à nouveau.Cordialement,L'équipe de la réception
by A verified traveler
Posted 25 May 2023 on Hotels
Comment from Hotel Management
18 Jun 2023 by M.Younis, Hotel Management
Merci infiniment pour votre note parfaite de 10 sur 10 ! Nous sommes ravis d'avoir pu vous offrir une expérience exceptionnelle. Nous espérons vous revoir bientôt !Cordialement,
by A verified traveler
Posted 3 Jan 2023
The clerk at the desk Mohammed was very accommodating. I would recommend this property.
Comment from Hotel Management
31 Jan 2023 by Réception, Hotel Management
Hello, Thank you for taking the time to leave a comment on our establishment and we are delighted to see that you had a pleasant stay with us. We look forward to welcoming you again. Sincerely, the Reception team
by A verified traveler
Posted 18 Oct 2021
Old ….need to be updated
Comment from Hotel Management
19 Oct 2021 by Dora - Réceptionniste, Hotel Management
Bonjour Monsieur,
Nous vous remercions d'avoir prit le temps de nous écrire, nous sommes désolés d’apprendre que vous avez vécu une expérience aussi frustrante.
Nous sommes conscient des défauts de notre établissement et nous allons commencer une rénovation complète de l'hôtel dans les mois qui arrivent.
Nous espérons que vous changerez d'avis et que vous nous donnerez l'opportunité de tenir la promesse Holiday Inn que nous souhaitons faire à tous nos clients.
Très cordialement,
L'équipe de réception
by A verified traveler
Posted 30 Aug 2021 on Hotels
Comment from Hotel Management
26 Sep 2021 by Clare, Hotel Management
Bonjour,
C’est avec un immense plaisir que nous prenons connaissance de la note d’excellence que vous donnez à notre établissement Holiday Inn Toulon City Centre.
Au plaisir de vous accueillir à nouveau lors d’un prochain passage à Toulon,
Très cordialement,
Clare
Chef de réception
by A verified traveler
One night stopover. Europe trip
Posted 7 Aug 2021 on HotelsIt was okay for a night. Nothing bad nothing too special. Breakfast okay
Comment from Hotel Management
1 Sep 2021 by Emir - Front desk receptionist, Hotel Management
Dear Sir,
Many thanks for devoting time to provide feedback for our hotel and sharing your experience, we really do appreciate it.
We are always striving to offer the best quality of service for your visits, which is why we find your reviews so valuable.
Don't hesitate to contact us directly if you'd like to give us more details on the aspects we can improve on to make your next stay even better.
Kind regards,
Emir - Front desk receptionist
