Ratings based on 269 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Room not well sound insulated. Heard TV next room until 1:00 am, and thumps from above.
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
We appreciate you taking the time to leave us this feedback,we hope to see you again soon!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
26 Oct 2024 by General Manager, Hotel Management
We are so pleased you enjoyed your visit to The Royal Seven Stars, we hope to see you again soon!
by A verified traveler
Posted 6 Oct 2024
Having spent a reasonable amount on our room, we were rather disappointed by the lack of space and how outdated it was (nothing like the photos advertising that type of room so presumably it's pot luck with what quality room you get).
The mattress seemed not quite right on one side of the bed (feeling like it almost entirely disappeared when laid on) leading to a fairly rubbish night of sleep, there was quite a lot of noise from the high street, and our bathroom was not only incredibly small but also looking rather worse for wear in places.
Having checked out at 10:30, we were told breakfast had finished at 10. My fault for not double checking the details in the room but the large sign advertising breakfast served until 11am meant I didn't feel the need to. Evidently breakfast stops at 10am for "residents" and 11am for "walk ins" or so I was told when I queried this. I was also informed they were 2 chefs down due to illness & when I said I was glad I hadn't pre-booked the breakfast as a result, I was told they would have honoured it had we done so. Seems very conflicting.
Parking is almost non existent, and trying to park in the nearby proved quite difficult due to how busy it was in the area when we arrived.
It was a shame as our time at an event in the ballroom the previous evening had been fabulous, with incredibly lovely bar staff and great service, as well as an array of delicious food served. We are not likely to return for another stay though.
Comment from Hotel Management
17 Oct 2024 by General Manager, Hotel Management
Thank you for taking the time to leave us your honest feedback, we take all feedback onboard and will work to improve.
by A verified traveler from Calgary
Posted 29 Sep 2024
Hmm, what to say about this place? It is a very old hotel (late 1600’s) with some named and kitschy rooms. Saying that, the majority of rooms are quite small, with a very small shower. I am talking about the kind of shower where raising your arms to wash your hair is a challenge. It is in the heart of Totnes and the area is walkable with many art studios, artisan shops and restaurants. We had an ok sleep-the hotel fronts on a fairly busy street-and the included breakfast was really delicious. It is worth staying here to explore the history of the place but understand that it is not a modern hotel nor does it pretend to be. The staff were very friendly and accommodating and the pub had good service and a lively atmosphere.
by A verified traveler
Posted 26 Sep 2024
Very tired, needs a refurb, bedroom blind pull broken, window jammed, creaking floorboards, loud snoring from next room, no soundproofing.
Comment from Hotel Management
29 Sep 2024 by General Manager , Hotel Management
Thank you for taking the time to leave us your honest feedback.
by A verified traveler
Posted 6 Sep 2024
It was average
Comment from Hotel Management
17 Sep 2024 by General Manager, Hotel Management
Thank you for taking the time to leave us your honest feedback.
by A verified traveler
Posted 25 Aug 2024
Average hotel. Don’t expect extra things
Comment from Hotel Management
17 Sep 2024 by General Manager, Hotel Management
Thank you for sharing your experience with us, please feel free to contact us in more detail to see how we can improve.
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
17 Sep 2024 by General Manager, Hotel Management
We appreciate your positive review about your recent experience with us!
by A verified traveler
Nice Hotel
Posted 18 Aug 2024 on HotelsJust stayed for one night it was very nice and would return
by A verified traveler
Posted 13 Aug 2024
