Ratings based on 110 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
We loved our stay at Hotel Don Juan Tossa. Highlights for us included hotel cleanliness, convenient location (a short walk to the beach & restaurants), wonderful buffet breakfast, excellent/hardworking staff, and good value. We would gladly stay there again. Highly recommended!
Comment from Hotel Management
1 Nov 2024 by Hotel Don Juan Tossa, Management, Hotel Management
Dear Shirley, Thank you very much for your kind review.We are thrilled to hear that your stay at our establishment met with your satisfaction.We are delighted that you appreciated the impeccable cleanliness, the sumptuous buffet breakfast, and the diligent service provided by our staff. It is wonderful to know that the prime location of Hotel Don Juan Tossa made your visit to the beach and local eateries both convenient and enjoyable.We will extend your satisfaction to the entire team of our staff. It is a motivation for everyone to know about the customer's satisfaction with the treatment and service received.Furthermore, we are pleased that you found value in your stay with us, which is a testament to our commitment to offering a supreme experience for our guests.It would be a pleasure to welcome you back. Best wishes,Hotel Don Juan Tossa, Management
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 24 Oct 2024
First impressions was a beautiful hotel. Very friendly at reception when I checked in. My room was beautiful and clean. Towels changed every day. 10 minutes walk from the bus station. 2 minutes to the beach.
Comment from Hotel Management
26 Oct 2024 by Hotel Don Juan Tossa, Management, Hotel Management
Dear Wendy, Thank you very much for your kind review.We are thrilled to hear that your stay at Hotel Don Juan Tossa was a delightful one.We are delighted that you enjoyed the welcoming atmosphere at reception, the cleanliness and presentation of your room, and the convenience of our location being a brief stroll away from both the bus station and the beach. Our commitment to maintaining impeccable standards of service and hospitality is reflected in your feedback, and it brings us great joy to learn that we succeeded in providing you with a memorable visit to Tossa de Mar.We will extend your satisfaction to the entire team of our staff. It is a motivation for everyone to know about the customer's satisfaction with the treatment and service receivedIt would be a pleasure to welcome you back. Best wishes,Hotel Don Juan Tossa, Management
by A verified traveler
Not happy
Posted 20 Oct 2024 on HotelsThe information about the dinning was all confusing! Even the receptionist didn't know the correct times! Also I book half board but I was surprised that drinks weren't including in the dinner not even water!!!
Comment from Hotel Management
31 Oct 2024 by Hotel Don Juan Tossa, Management, Hotel Management
Dear Narciza, We would like to thank you for this review about your recent experience in our hotel.We are pleased that you enjoyed the cleanliness and condition of our hotel, along with the comfort of your room. Our team works diligently to ensure our facilities are well-maintained for our esteemed guests.However, we apologize for any confusion regarding the dining information and the board basis details. Our aim is always to provide clear and accurate information, and it seems we fell short in this instance. We value your feedback and are taking steps to improve communication so that all our guests have a seamless dining experience. The type of boarding houses and their characteristics are specified in the booking conditions.Nonetheless, we hope the positive aspects of your stay, such as the room amenities and the overall hotel upkeep, made for a pleasant experience overall. Our renovated superior rooms, diverse international cuisine, and close proximity to the beautiful beaches of Tossa de Mar are designed to provide our guests with a relaxing and enjoyable visit.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Hotel Don Juan Tossa, Management
by A verified traveler
No problems
Posted 18 Oct 2024 on HotelsCheap and cheerful, d cent breakfast
Comment from Hotel Management
19 Oct 2024 by Hotel Don Juan Tossa, Management, Hotel Management
Dear Neil, Thank you very much for this kind review of your recent stay.We are delighted that you enjoyed the cheerful ambiance, cleanliness of our rooms, and the comfort provided, alongside appreciating our attentive service and the condition of our hotel. It is great that you found our breakfast to your satisfaction, as we strive to offer a variety of options to start the day right for our esteemed guests.We look forward to seeing you again soon.Best regards,Hotel Don Juan Tossa, Management
by A verified traveler
Posted 15 Oct 2024 on Hotels
by A verified traveler
Me atendeu muito bem
Posted 11 Oct 2024 on HotelsClaro! Aqui vai uma versão mais curta:
Ótima estadia!
Adorei minha experiência no Hotel Don Juan Tossa. A decoração é linda, e o quarto, muito confortável. O atendimento foi excelente, e a localização é perfeita para explorar Tossa de Mar. Recomendo!
Ficou do jeito que queria?
Comment from Hotel Management
14 Oct 2024 by Gerente, Hotel Management
Cara Norma, agradecemos o seu feedback.É uma alegria imensa saber que sua estadia no Hotel Don Juan Tossa foi tão satisfatória.Estamos encantados por você ter apreciado a estética do nosso hotel, bem como o conforto dos nossos quartos, que são projetados para proporcionar uma experiência relaxante e agradável. É ótimo que o nosso serviço tenha atendido às suas expectativas, refletindo o compromisso da nossa equipe em oferecer um atendimento impecável. Além disso, ficamos contentes que a localização do hotel tenha facilitado a sua exploração pelas belezas de Tossa de Mar, um destino verdadeiramente encantador na Costa Brava.Esperamos que tenha a oportunidade de voltar. Cumprimentos,Hotel Don Juan Tossa, Gerente
by A verified traveler
Posted 23 Sep 2024 on Hotels
by A verified traveler
Posted 5 Sep 2024 on Hotels
by A verified traveler
Vacaciones agradables sin incidencias
Posted 9 Aug 2024 on HotelsComment from Hotel Management
10 Aug 2024 by Hotel Don Juan Tossa, Dirección, Hotel Management
Estimada Sra. Josefa,Muchísimas gracias por la excelente valoración que le otorgó al Hotel Don Juan Tossa.Es maravilloso saber que su estancia en el Hotel Don Juan Tossa fue tan placentera.Nos complace que haya disfrutado de la limpieza de nuestras habitaciones, la condición de nuestras instalaciones, la calidad de nuestro servicio y la comodidad que ofrecemos. Es gratificante saber que nuestra reciente renovación del restaurante y las habitaciones Superiores han contribuido positivamente a su experiencia vacacional. Además, nos alegra que haya valorado la tranquilidad y el confort que proporcionan nuestras habitaciones insonorizadas, diseñadas para garantizar el descanso de nuestros huéspedes.Hotel Don Juan Tossa, Dirección
