Ratings based on 634 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
A great place to stay if you’re a fan of manga and anime! The room was small but clean. However, I was a bit disappointed as I expected a small desk in the room, based on the booking photos, but it only had a nightstand instead.
Comment from Hotel Management
28 Nov 2024 by Hotel Wing International Ikebukuro Front desk, Hotel Management
Thank you for using Hotel Wing International Ikebukuro.We would also like to thank you for your positive feedback.Our hotel is located in Ikebukuro, the city of anime and manga. There are many shops selling anime and manga-related products, such as Animate and K-Books.We also have a large selection of manga in Japanese. We carry everything from the latest to older works, so please just take a look at the covers.All superior-type rooms come with desks, so please reserve one if you would like.We also have folding desks available for rental, so please feel free to ask our staff.Thank you for taking the time to post your review.
by A verified traveler
Posted 17 Oct 2024
Air conditioning for a twin bed room blows right in you face. Vent adjustment does not correct this so you may need to sleep upside down on the bed.
Comment from Hotel Management
17 Oct 2024 by Hotel Wing International Ikebukuro front desk, Hotel Management
Thank you for staying at Hotel Wing International Ikebukuro.However, we apologize for any inconvenience caused regarding the air conditioning in your room. There are issues with the facilities, so it is difficult to make an immediate improvement, but we will do our best to make your stay more comfortable, so if you have any concerns during your stay, please feel free to speak to our front desk staff.Thank you very much for taking the time to post a review despite your busy schedule. All of our staff look forward to welcoming you back.
by A verified traveler
Posted 13 Oct 2024
Really great place to stay in Tokyo!! The room was quite small (as per usual in Tokyo) for 2 people plus 3 suitcases but the staff and location was lovely.
Comment from Hotel Management
15 Oct 2024 by Hotel Wing International Ikebukuro front desk, Hotel Management
Thank you very much for using Hotel Wing International Ikebukuro.We are very honored to receive your compliments. We will continue to work hard to improve our services without being satisfied with the warm words of our customers.However, we apologize for the inconvenience caused regarding the size of the room.Our hotel has a slightly narrow structure with all rooms measuring 13 square meters.Due to the layout of the superior room, there is more space to spread out your suitcase. I would be happy if it was helpful.Thank you very much for taking time out of your busy schedule to write this review.We are looking forward to seeing you again.
by A verified traveler
Posted 4 Oct 2024
It has a first floor lounge area with food vending machines and free coffee/soft drink that was very useful and comfortable. They have a washing machine and dryer and the rooms were comfortable and clean. Lots of umbrellas to borrow and the staff were very kind and helpful. I was upgraded to a larger room too, which I appreciated!
Comment from Hotel Management
4 Oct 2024 by Hotel Wing International Ikebukuro Front desk, Hotel Management
We would like to express our sincere gratitude for choosing to stay at our hotel from among the many options available. We are very pleased that you were satisfied with the free space on the first floor.We also appreciate that you were pleased with not only the umbrella service, but also the room upgrade.We will continue to value our spirit of hospitality and make efforts to ensure that all our guests have a comfortable stay, so we hope you will continue to patronize us. All our staff look forward to seeing you again soon.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Hotel Wing International Ikebukuro Front Desk, Hotel Management
Thank you for staying at Hotel Wing International Ikebukuro.We would also like to thank you for your positive review.Our hotel offers a variety of services to make your stay as comfortable as possible.Therefore, we are very pleased to hear that you were satisfied with your stay.We will continue to strive to improve our services, so if you are thinking of staying in the Ikebukuro area, please consider using our hotel again.All our staff look forward to welcoming you again.Thank you very much for taking the time to post a review despite your busy schedule.
by A verified traveler
Posted 8 Sep 2024
Great staff, very pleasant stay! Hotel is easy walking distance to Ikebukuro station and there is a 24h 7-11 right outside the door.
Comment from Hotel Management
9 Sep 2024 by Hotel Wing International Ikebukuro front desk, Hotel Management
Thank you very much for using Hotel Wing International Ikebukuro this time.We would also like to thank you again for your high evaluation.Thank you very much for your compliment regarding the staff's response. Although many of our staff cannot speak English or Chinese, we have translation devices available to enable us to actively communicate with overseas customers. Although it was a difficult method, we are honored that our customer was completely satisfied.There is a convenience store in the back of the hotel, and large facilities such as Sunshine City are nearby, making it easy to shop.Please use our hotel again when you are in Tokyo. All the staff are looking forward to seeing you.Hotel Wing International Ikebukuro Front Desk
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Hotel Wing International Ikebukuro Front Desk, Hotel Management
Thank you very much for staying at our hotel.Were you satisfied with your stay?Our hotel's free amenity service and free drink corner have been well received by our guests.We hope you will stay at our hotel again if you are in the area.Thank you very much for taking the time to post this review.
by A verified traveler
Posted 18 Aug 2024
Dust everywhere and many hair in the bathroom. Smell so bad in the bathroom as well.
Comment from Hotel Management
19 Aug 2024 by Hotel Wing International Ikebukuro front desk, Hotel Management
Thank you for using Hotel Wing International Ikebukuro.However, we sincerely apologize that the cleaning of the room was not satisfactory. We will share this with the cleaning staff and make improvements as soon as possible. Thank you for taking the time to post this review despite your busy schedule.Thank you for using Hotel Wing International Ikebukuro.However, we sincerely apologize that the cleaning of the room was not satisfactory. We will share this with the cleaning staff and make improvements as soon as possible. Thank you for taking the time to post this review despite your busy schedule.
by A verified traveler
Posted 2 Jul 2024
I booked a couple nights for a friend and they had a wonderful time. The staff was very friendly and the facilities were clean and well-kept.
Comment from Hotel Management
3 Jul 2024 by Hotel Wing International Ikebukuro Front Desk, Hotel Management
Thank you very much for staying at Hotel Wing International Ikebukuro. We also thank you for your high evaluation of our hotel staff. Our hotel staff strives every day to ensure that our guests can stay with a smile and feel at ease. We hope that this feeling is conveyed to you.Thank you also for your compliments regarding the cleaning.We are very happy that you were satisfied with your stay. We will continue to strive to improve our service.Thank you very much for taking the time to post this review despite your busy schedule. We look forward to seeing you again.
by A verified traveler
Posted 3 Jun 2024
Might be hard to find at first but as long as you follow Google Maps, it will be fine. Once you get to a little pedestrian tunnel (as another reviewer mentioned) you’re almost there. It is reasonable walking distance to the JR station where there is a shopping centre, with Don quijote and pharmacies nearby. In terms of food, you can find a bunch near the JR station, or there are a couple McDonald’s in between the hotel and the station. Also 2 7-11s nearby.
If you don’t want to venture out, the hotel has vending machines with food in it (don’t know if it’s good though).
Comment from Hotel Management
4 Jun 2024 by Hotel Wing International Ikebukuro Front desk, Hotel Management
Thank you for using Hotel Wing International Ikebukuro.Our hotel is located about 10 minutes from JR Ikebukuro Station. It is a little far from the station, so it may be easier to find us by using a map app. There are many commercial facilities between Ikebukuro Station and the hotel, so we hope you will enjoy shopping and dining. In addition, we have installed a vending machine for frozen foods in the lounge on the first floor of our hotel. We mainly serve Western food here, so we hope you will use it the next time you visit us. Thank you very much for taking the time to post this review. We look forward to seeing you again.
