Ratings based on 50 Verified Reviews

3.6 out of 5
64% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Jul 2024
The only comment I would make is that the public areas have no soft furnishings and the sound travels. Soft close doors would help as you can hear doors on several levels closing. They sound like they are being slammed closed.
Comment from Hotel Management
18 Jul 2024 by RV Hotels GR92, Hotel Management
Dear Mr. Lee,We thank you for taking the time to share your review of your stay at our hotel. We are absolutely satisfied that we have met your expectations and that you enjoyed your trip. We collect your suggestions for improvement that will surely help us improve our service. We hope to have the opportunity to welcome you back to our facilities. Thank you very much and best regards,
3 out of 5
by A verified traveler from UK

Posted 17 Oct 2018
Great base for traveling around the area. Good price. Love the old town. Don't expect any luxeries, no amenaties at the hotel other than basic breakfast. No where to sit and relax, no chairs by the nice pool. Adddition of these would make a world of difference. A lot of traffic noise if you are at the front of the hotel. Take a two minute walk down into the town caffee's for a great breakfast.
Comment from Hotel Management
6 Sep 2020 by Reception Desk, Hotel Management
Dear Andy; Thank you very much for your feed back.
4 out of 5
by A verified traveler

Posted 1 Jul 2017 on Hotels
Large room, comfortable bed, very friendly young lady who was doing the cleaning, nice viewing from the balcony. But some maintenance required, for instance, the shower holder was loose, the bathroom fan was making a banging noise, the balcony door was stuck.
Comment from Hotel Management
6 Sep 2020 by Reception Desk, Hotel Management
Thank you very much for your feed back!
5 out of 5
by Joe

We will be back

Posted 21 Feb 2017 on Hotels
The hotel is now called GR92 and not Coll. The room was in good condition and the view from the 3rd floor balcony was excellent. We were instructed on the door to check in at another hotel a few hundred meters away, where we went for breakfast (the breakfast and hotel was excellent) , given a keylock and wifi code and all went very smoothly.
Comment from Hotel Management
6 Sep 2020 by Reception Desk, Hotel Management
Thank you Joe!!
1 out of 5
by Albert from Craigavon

Dilapidated ! Not fit for purpose!

Posted 11 Aug 2016 on Hotels
Shocked and disappointed .Check in at neighbouring hotel.Room rundown condition.Broken french doors leading to balcony.No air conditioning,no phone no soap in bathroom.outlook scrapyard.Rusted fittings in bathroom.Broken window outside room. Only consellation refunded half cost on complaint to manager of neighbouring hotel.
Comment from Hotel Management
6 Sep 2020 by Reception Desk, Hotel Management
Thank you for your feed back
4 out of 5
Recommended
for Couples
by A verified traveler from Newcastle, UK

Ideal for walking in to town.

Posted 27 Sep 2015
Pros: Close to town.
Location: Close to town with good cafes.
Very good location and dog friendly. Close to all local amenities.
3 out of 5
Recommended
for Students
by A verified traveler

easy access to Diving centres

Posted 31 Aug 2015
Pros: cost
Cons: bed comfort
Location: beach , scuba diving, walking
Basic hotel but staff very friendly, rooms clean, 5 kms from beach, swimming pool . Nice town to visit.
1 out of 5
by A verified traveler

Posted 15 Jul 2015
Pros: nothing
Cons: pull it down and rebuild it
A very rundown hotel, would not recommend to anyone
5 out of 5
by Mrs. Robertson

en route stop over

Posted 5 Sep 2012 on Hotels
Had a lovely stay at the hotel Coll. The staff were very freindly and although the decor was a bit dated the room was very clean and comfortable. Great location in the centre of Torroella. Would have been nice to have a pool bar though. We also had a fantastic meal at the restaurant adjacent to the hotel.
4 out of 5
by A verified traveler

…volveré

Posted 9 Aug 2024 on Hotels
…suficiente
Comment from Hotel Management
10 Aug 2024 by RV Hotels Palau lo Mirador, Hotel Management
Apreciada Marga; Muchas gracias por su valoración. Esperamos poder seguir ofreciendo nuestros mejores servicios y comentarle que estaremos encantados de volver a darle la bienvenida. Un cordial saludo,Hotel Palau Lo Mirador - RV Hotels