Ratings based on 708 Verified Reviews

4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Oct 2024
Hotel typical for half board/all inclusive. Hotel room fab sea view. Own lounge with bedroom. Staff on reception and luis Vanessa very friendly in the bar. The restaurant manager (man) very good and witnesses v friendly except two who told me off for taking my coffee to the terrace. Restaurant a lot nicer when they were not working. Ran more efficiently, less chaos. Area is pretty but disappointing as in the middle of nowhere. La Mata is pretty but very little there. Torrevijeca is as usual busy but good. The bus service saved this holiday for me as travelled around a lot. Good walking too about 45 mins to Torrevijeca
1 out of 5
by A verified traveler

Honest review

Posted 3 Aug 2024 on Hotels
Hotel was not up to standard. Not only did we not get a double bed, the room itself didn’t work, as it is not open plan. There is a limited sea view, our view was mainly of the buildings roof services, we could barely see the pool area, completely pointless balcony. The aircon was on the far side of the room, the bedding was dirty, there were mosquitos in the room (I was bitten several times during my sleep). You can hear people outside the room at all times of the evening/night time. The quality of breakfast is sub-standard, cheap produce used. There’s also no room in the shower to hang your own shower gel/shampoo.
5 out of 5
by A verified traveler

Posted 31 Jul 2024
Pool area was very nice and personnel were wonderful
5 out of 5
by A verified traveler

Posted 23 Jul 2024
We had to pay for the parking which was good and needed. Very close to the beach
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 24 Jun 2024
Nice seaview and pool view from the terrace. But we can hear all the noise from outside. Please provide toilet brush at least. Has a huge nice breakfast buffet. Bring your own towel for the pool, they are selling it at€20 at the hotel.
5 out of 5
by A verified traveler

Posted 8 Jun 2024 on Hotels
Great!
4 out of 5
by A verified traveler

Posted 18 May 2024
We liked being upgraded to a bigger room. Nice view from the balcony, but no sunset. Easy walk to bars and restaurants in la Mata.