Ratings based on 146 Verified Reviews

3.8 out of 5
71% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

good location in town

Posted 5 Aug 2018
Pros: location is good for most things you need to do and complex and apartments are always very clean and tidy
Cons: nothing comes to mind
Location: a short walk to the beach and supermarket for supplies along with being close to local bars and restaurants
this was my fourth stay in atlas and have another two stays booked already always find the complex and apartments clean and tidy and staff helpful complex is very secure for families with children within walking distance to the beach supermarket and other attractions in the area would recommend aparthotel atlas anytime and will continue to use as I go over as often as possible to visit friends
Comment from Hotel Management
5 Aug 2018 by recepcion , Hotel Management
Gracias.
2 out of 5
by A verified traveler

Posted 15 Jun 2018
Room was basic budget but we expected that. Room was very clean. Our issue was with Reception or lack of it. We had to wait 20 minutes to get into the hotel, had to call three times before someone appeared to let us in. After checking out, we thought we had maybe left a phone charger behind as could not find it. Despite going back twice and phoning several times we could not make contact. Basically, Reception is hardly ever manned which to us was a major concern should we have had any kind of problem or emergency, no-one there to assist.
Comment from Hotel Management
17 Jun 2018 by recepcion , Hotel Management
Dear sir / madam The reception has a schedule and is respected as in all aparthotels we stressed that you had to wait 15 - 20 min. but this is due to the fact that I have not saved the keys correctly and they were deleted ... I am enlightened that do not have to be near the mobile .. a greeting
5 out of 5
Recommended
for Everyone
by A verified traveler from Rojales

ApartHotel

Posted 10 May 2018
Very good price, good location for us, no problems.
1 out of 5
by A verified traveler

Posted 4 May 2018
worst place we have ever stayed - locked out, no one ever at reception at times stated - didnt answer phone calls for assistace, broken window locks ...
1 out of 5
by A verified traveler from connecticut

Bad location and no service

Posted 4 May 2018 on CheapTickets
Difficult to find. Construction around hotel. Residential area no restaurants nor shops nearby. The beach is a long difficult walk. No one greeted us. A construction worker had to let us in . The kitchen appliances were dirty. Couch was crumbling. View in the morning was beautiful. And the place is spacious. Pool looked nice. Did not see any staff the whole visit.
Comment from Hotel Management
13 May 2018 by Gerente , Hotel Management
Dear lady, first of all, I would like to thank you that Apart Hotel Atlas, you stayed one night, I received you. I am the manager of the hotel, as it is a small business .. I participate in all arrangements we are entering in high season and for this reason I was with work clothes .. forgive if this bothers you ... our apart hotel is family type and has a star protocol you are almost guaranteed our obgetivo is that each client feels at home .... if you need a special behavior porfavo in the next visit in Torrevieja choose a hotel of 4 or 5 estrllasalli a greeting
4 out of 5
by A verified traveler

Great location

Posted 2 May 2018 on Hotels
Location really good, walking distance to a good choice of restaurants and bars, close to major roads, ideal for getting around. Place needs updating but it suited our needs at the time.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2018 on Hotels
4 out of 5
by sheila

This traveler left a rating score only Posted 17 Dec 2017 on Hotels
5 out of 5
by caroline

Helpful

Posted 15 Oct 2017 on Hotels
Very helpful staff. I forgot my tablet in the room and they kept it for me to collect