Ratings based on 47 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Couldn't be more happy of choosing Mas de Torrent. The hotel is really beautiful, staff is really helpful and friendly and the food is great!
Also the breakfast really did surpass our expectations. Definitely would stay again here.
Comment from Hotel Management
9 Dec 2024 by Guest Experience Team, Hotel Management
Dear Sir,First of all, I would like to thank you for choosing Mas de Torrent to enjoy a few days of rest. We are glad to see that we have met your expectations. The whole team works to make Mas de Torrent a unique place. We hope to see you again soon in this, your home.Yours sincerely,Guest Experience Team
by A verified traveler from Brussels
Posted 4 Nov 2024
Beautiful property.
It is a special place.
Excelente massage.
Comment from Hotel Management
18 Nov 2024 by Guest Experience Team, Hotel Management
Dear Mrs. Palhano,First of all, I would like to thank you for choosing Mas de Torrent to enjoy a few days of rest. We are happy to see that we have fulfilled your expectations and we hope to see you again soon in this, your home. Kind RegardsGuest Experience Team
by A verified traveler
Posted 31 Aug 2024 on Hotels
We gave them a chance, and came back again. Still, they need better management and training of the staffs. The concierge are just not friendly. Non of them were friendly and make you feel welcoming to the hotel. It's the attitudes make us feel, they are doing me a favor to check us in. Thanks, but no thanks. They are probably under paid, thats why non of them are smiling and friendly. And the restaurant is not listed in Michelin guide, but they put a 2 stars. Ok maybe your chef is 2 stars in Madrid, that doesn't make your restaurant a 2 stars. Food and menu was terrible. If the 2 stars chef opened a burger chain, that became a 2 stars? I dont think so. The restaurant at the hotel is definitely not 2 stars. Our room, there was hair everywhere on the toilet floor, pretty disgusting. The shower door can't close properly and flood the bathroom. The hotel facilities are great.
Comment from Hotel Management
10 Sep 2024 by Guest Experience Team, Hotel Management
Dear Sir or Madam,First of all, I would like to thank you for choosing Mas de Torrent to enjoy a few days of rest. I am sorry that we did not meet your expectations 100%. We are very grateful for your comments which are of great constructive value for the whole team that strives daily to make Mas de Torrent a unique place. We hope to see you again soon in this house.Yours sincerely,Guest Experience Team
by A verified traveler
Posted 4 Aug 2024
This place is unbelievable. Fantastic staff. Great food, outstanding wine list. This place is heaven !!! Love it.
Comment from Hotel Management
6 Aug 2024 by Guest Experience Team, Hotel Management
Dear Sir,First of all, I would like to thank you for choosing Mas de Torrent to enjoy a few days of rest. We are glad to see that we have met your expectations. The whole team works to make Mas de Torrent a unique place. We hope to see you again soon in this, your home.Yours sincerely,Guest Experience Team
by A verified traveler
Posted 5 Jun 2024 on Hotels
by A verified traveler
Posted 27 May 2024 on Hotels
by A verified traveler
Posted 25 Sep 2023
Great property , if you want to close to a town or the center of activity this is not the right location.
Good for a weekend getaway from it all.
by A verified traveler
Posted 8 Jul 2023
Great hotel, very friendly staff.
Comment from Hotel Management
8 Jul 2023 by Guest Experience Team, Hotel Management
Dear Mr. Silverberg,First of all, I would like to thank you for choosing Mas de Torrent to enjoy a few days of rest. We are happy to see that we have fulfilled your expectations and we hope to see you again soon in this, your home. Kind Regards
by A verified traveler
Posted 19 Apr 2023
Comment from Hotel Management
22 May 2023 by Guest Experience Team, Hotel Management
Dear Mrs. Natalie, First of all, I would like to thank you for choosing Mas de Torrent to enjoy a few days of rest. We are happy to see that we have fulfilled your expectations and we hope to see you again soon in this, your home. Kind RegardsGuest Experience Team
by A verified traveler
Posted 12 Apr 2023 on Hotels
Comment from Hotel Management
22 May 2023 by Guest Experience Team, Hotel Management
Dear Mr. KarimFirst of all, I would like to thank you for choosing Mas de Torrent to enjoy a few days of rest. We are happy to see that we have fulfilled your expectations and we hope to see you again soon in this, your home. Kind RegardsGuest Experience Team
